Remote Tour Operator & Itinerary Planner

Placements24; LegKraal Gate; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Fully remote

Competitive pay

Travel discounts

Familiarization trips

Professional development

Health benefits

Paid time off

Global team tools

Job summary

Placements24 is hiring a Remote Tour Operator and Itinerary Planner to craft innovative tour packages and detailed itineraries from a home office. You will coordinate logistics, negotiate with suppliers, and ensure seamless travel experiences for clients worldwide in the tourism and hospitality sector.

The role emphasizes research, attention to detail, and strong communication to deliver exceptional customer service while staying compliant with safety and local laws.

Qualifications

• Proven experience in tour planning, itinerary development, or destination management within the tourism and hospitality industry.
• In-depth knowledge of various global destinations and travel products.
• Excellent research, organizational, and time management skills.
• Strong negotiation and vendor management capabilities.
• Proficiency in travel booking systems and office productivity software.
• Exceptional written and verbal communication skills.
• Ability to work independently and manage multiple projects in a remote setting.
• A passion for travel and creating exceptional customer experiences.

Responsibilities

• Design and develop innovative tour packages and detailed itineraries for various destinations.
• Research and identify unique experiences, attractions, and accommodations for clients.
• Negotiate contracts and build strong relationships with local suppliers, hotels, and activity providers.
• Manage booking processes, ensuring accuracy and timely confirmation of all travel components.
• Coordinate all logistical aspects of tours, including transportation, transfers, and special arrangements.
• Ensure all itineraries are compliant with safety regulations and local laws.
• Provide exceptional customer service, responding to client inquiries and requests promptly.
• Stay updated on travel trends, market demand, and competitor offerings in the tourism and hospitality sector.
• Create compelling product descriptions and promotional materials for new tours.
• Contribute to the continuous improvement of tour products and operational efficiency.

Skills

Tour planning

Itinerary development

Destination management

Negotiation

Vendor management

Research

Time management

Remote work

Communication

Education

Bachelor's degree in Tourism, Hospitality, Geography

Tools

Travel booking systems

Office productivity software

Job description

About the Role

Our client, a rapidly growing international tour operator, is looking for a creative and detail-oriented Remote Tour Operator & Itinerary Planner. This role is fully remote, allowing you to craft unique travel experiences from your home office. You will be responsible for designing innovative tour packages, developing detailed itineraries, and coordinating logistics for clients worldwide, focusing on authentic tourism and hospitality experiences. The ideal candidate has a passion for travel, a strong understanding of destination management, and exceptional planning skills. You will work closely with suppliers, guides, and clients to ensure seamless and unforgettable journeys, contributing to our client's reputation for exceptional service. This is a prime opportunity for a travel enthusiast to excel in a flexible, remote role, shaping adventure for travelers across diverse regions, possibly including those interested in destinations near Mahikeng, North West.

Key Responsibilities

• Design and develop innovative tour packages and detailed itineraries for various destinations.
• Research and identify unique experiences, attractions, and accommodations for clients.
• Negotiate contracts and build strong relationships with local suppliers, hotels, and activity providers.
• Manage booking processes, ensuring accuracy and timely confirmation of all travel components.
• Coordinate all logistical aspects of tours, including transportation, transfers, and special arrangements.
• Ensure all itineraries are compliant with safety regulations and local laws.
• Provide exceptional customer service, responding to client inquiries and requests promptly.
• Stay updated on travel trends, market demand, and competitor offerings in the tourism and hospitality sector.
• Create compelling product descriptions and promotional materials for new tours.
• Contribute to the continuous improvement of tour products and operational efficiency.

Requirements

• Proven experience in tour planning, itinerary development, or destination management within the tourism and hospitality industry.
• In-depth knowledge of various global destinations and travel products.
• Excellent research, organizational, and time management skills.
• Strong negotiation and vendor management capabilities.
• Proficiency in travel booking systems and office productivity software.
• Exceptional written and verbal communication skills.
• Ability to work independently and manage multiple projects in a remote setting.
• A passion for travel and creating exceptional customer experiences.
• Familiarity with the travel landscape relevant to regions like Mahikeng, North West is advantageous.
• Bachelor's degree in Tourism, Hospitality, Geography, or a related field is preferred.

Benefits

• Fully remote work arrangement with flexible scheduling.
• Competitive salary and performance-based incentives.
• Opportunity to create and sell unique travel experiences globally.
• Generous travel discounts and familiarization trip opportunities.
• Professional development and ongoing training in the tourism and hospitality field.
• Comprehensive health and wellness benefits.
• Paid time off and company holidays.
• A dynamic and collaborative virtual team environment.
• Access to cutting-edge travel technology and resources.
• Be part of a company that celebrates exploration and cultural exchange.