Travel Experience Designer - Remote

Placements24; Upington; Hybrid; ZAR 350,000 - 600,000; Full time

Benefits offered by this job

Fully remote

Familiarization trips

Travel perks

Professional development

Global client base

Job summary

Placements24 is seeking a Travel Experience Designer to craft bespoke, high-end itineraries for a global client base. This fully remote role leverages deep destination knowledge, strong research and planning skills, and excellent client communication to deliver memorable journeys.

You will manage suppliers, handle the end-to-end booking process, and stay ahead of travel trends while collaborating with marketing to expand compelling travel experiences.

Qualifications

• Experience in bespoke travel design or luxury travel consultancy.
• Strong destination knowledge and research/planning skills.
• Proficient in GDS systems and travel CRM software.

Responsibilities

• Design high-end, bespoke itineraries for individuals and groups.
• Research destinations, accommodations, activities, and transport options.
• Maintain relationships with global suppliers and DMCs.
• Handle inquiries and the full booking process from start to finish.
• Ensure detailed, well-documented itineraries and clear client communication.
• Stay updated on travel trends and provide pre-, during-, and post-trip support.
• Collaborate with marketing to develop compelling travel offerings.

Skills

Bespoke travel design

Luxury travel

Destination knowledge

Research & planning

Negotiation

English proficiency

Remote work

Independence

Education

High school diploma

Tourism/Hospitality degree (plus)

Tools

GDS (Amadeus/Sabre)

Travel CRM software

Job description

About the Role

Our client, a bespoke travel agency specializing in unique and immersive experiences, is seeking a creative and detail-oriented Travel Experience Designer to work remotely. This role is ideal for someone passionate about crafting personalized travel itineraries that go beyond the ordinary, focusing on authentic cultural engagement and exceptional service. You will be responsible for understanding client desires, researching destinations, curating unique activities, and managing all aspects of travel arrangements. This fully remote position allows you to leverage your expertise in destination knowledge and travel planning from anywhere, contributing to an innovative and growing company. We are looking for individuals who can translate dreams into unforgettable journeys, operating with autonomy and creativity from Upington or any other remote location.

Key Responsibilities

• Design and customize high-end, bespoke travel itineraries for individual clients and groups.
• Conduct in-depth research on destinations, accommodations, activities, and transportation options.
• Cultivate strong relationships with global travel suppliers, DMCs, and service providers.
• Manage client inquiries, consultations, and the entire booking process from inception to completion.
• Ensure all travel arrangements are meticulously planned, documented, and communicated to clients.
• Stay abreast of travel trends, emerging destinations, and unique experiences worldwide.
• Provide exceptional pre-trip, in-trip, and post-trip support to clients.
• Troubleshoot and resolve any travel-related issues promptly and efficiently.
• Collaborate with marketing teams to develop compelling travel content and offerings.
• Maintain a high level of client satisfaction and foster repeat business.

Requirements

• Proven experience in bespoke travel design, luxury tour operation, or high-end travel consulting.
• Extensive knowledge of diverse global destinations and unique travel experiences.
• Exceptional research, planning, and organizational skills.
• Strong negotiation and relationship-building abilities with travel suppliers.
• Excellent written and verbal communication skills in English.
• Proficiency in GDS systems (e.g., Amadeus, Sabre) and travel CRM software.
• Ability to work independently, manage time effectively, and meet tight deadlines.
• A passion for travel and creating extraordinary experiences.
• High school diploma required; a degree in Tourism, Hospitality, or a related field is a plus.
• Comfortable working remotely with a reliable internet connection and home office setup.

Benefits

• Fully remote working arrangement with flexibility.
• Competitive annual salary of R .
• Opportunities for familiarization trips and industry events.
• Travel perks and discounts.
• Continuous professional development and training in new travel technologies and trends.
• Be part of an innovative and passionate travel company.
• Contribution to shaping the future of personalized travel experiences.
• Opportunity to work with a global client base.