Remote Tour Guide Coordinator

Placements24; Polokwane; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Bonus eligibility

Flexible remote

Professional development

Travel experiences

Team culture

Job summary

Placements24 in South Africa seeks a Remote Tour Guide Coordinator who will organize and schedule tour guides for nationwide operations. Working remotely, you will link the company, guides, and tours to ensure smooth travel experiences.

You will use scheduling software to assign guides, coordinate logistics, and address issues promptly. The position requires strong communication, planning skills, and independence in a remote work environment.

Qualifications

• Experience in tour operations, logistics, or coordination in tourism.
• Excellent organizational and time-management abilities.
• Strong communication and interpersonal skills.
• Proficient with scheduling software and standard office apps.
• Ability to work independently in a remote setting.

Responsibilities

• Schedule and assign tour guides to packages and itineraries.
• Communicate updates and requirements to guides.
• Coordinate transportation, permits, and resources for tours.
• Monitor feedback and resolve issues promptly.
• Maintain guide profiles and availability records.

Skills

Scheduling

Communication

Organizational skills

Remote work

Problem solving

Tools

Scheduling software

Office suite

Job description

About the Role

Our client seeks an organized and proactive Remote Tour Guide Coordinator to manage and schedule tour guides for various operations across the country. Working remotely, you will be the crucial link between the company, its guides, and tour operations, ensuring seamless execution of travel experiences. This role requires excellent communication, logistical planning, and problem-solving skills to maintain high standards of service delivery, supporting our mission to provide exceptional travel adventures to clients nationwide.

Key Responsibilities

• Schedule and assign tour guides to various tour packages and itineraries.
• Communicate effectively with tour guides regarding assignments, updates, and requirements.
• Coordinate logistics such as transportation, permits, and resource allocation for tours.
• Monitor tour feedback and address any issues or concerns promptly.
• Maintain and update guide profiles, availability, and performance records.

Requirements

• Experience in tour operations, logistics, or a coordination role within the tourism industry.
• Excellent organizational and time-management skills, with the ability to multitask effectively.
• Strong communication and interpersonal skills.
• Proficiency in using scheduling software and standard office applications.
• Ability to work independently and proactively in a remote environment.

Benefits

• Competitive salary and performance bonuses.
• Flexible remote working arrangements.
• Opportunities for professional development in the tourism sector.
• Contribution to unique travel experiences nationwide.
• A supportive team culture focused on collaboration and innovation.