Remote Adventure Tour Guide Coordinator

Placements24; Bloemfontein; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Fully remote position

Health and wellness benefits

Professional development

Job summary

Placements24 is seeking a Remote Adventure Tour Guide Coordinator to lead and support a team of adventure guides, recruit and train staff, and design efficient tour schedules from a home office. The role emphasizes safety, client satisfaction, and scalable operations.

The position centres on remote collaboration, strong organizational skills, and a passion for delivering memorable outdoor experiences while maintaining high professional standards.

Qualifications

• Extensive experience in adventure tourism operations, preferably in a guiding or coordination role.
• Strong understanding of outdoor adventure activities and safety requirements.
• Proven ability to recruit, train, and manage remote teams effectively.
• Excellent organizational, scheduling, and logistical planning skills.
• Outstanding communication and interpersonal abilities, with a focus on remote collaboration.
• Passion for the outdoors and a commitment to delivering high‑quality client experiences.

Responsibilities

• Recruit, vet, and onboard qualified and enthusiastic adventure tour guides.
• Develop and deliver comprehensive training programs covering safety, customer service, and local knowledge.
• Create and manage detailed tour schedules, ensuring optimal guide allocation and client satisfaction.
• Act as the primary point of contact for guides, providing ongoing support, feedback, and problem resolution.
• Ensure all guides adhere to safety protocols, company standards, and environmental best practices.
• Collaborate with marketing and sales teams to align tour offerings with customer demand and operational capacity.

Skills

Adventure operations

Remote team management

Scheduling

Communication

Outdoor safety

Leadership

Job description

About the Role

Our client is seeking an enthusiastic and highly organized Remote Adventure Tour Guide Coordinator to manage their team of adventure guides and ensure exceptional experiences for clients. This role is pivotal in recruiting, training, scheduling, and supporting guides who lead diverse adventure tours. Operating entirely remotely, you will be the central point of contact, ensuring seamless communication and operational excellence across all tours. This is an exciting opportunity for a passionate outdoor enthusiast with strong logistical and leadership skills to shape unforgettable client adventures from the comfort of their home office.

Key Responsibilities

• Recruit, vet, and onboard qualified and enthusiastic adventure tour guides.
• Develop and deliver comprehensive training programs covering safety, customer service, and local knowledge.
• Create and manage detailed tour schedules, ensuring optimal guide allocation and client satisfaction.
• Act as the primary point of contact for guides, providing ongoing support, feedback, and problem resolution.
• Ensure all guides adhere to safety protocols, company standards, and environmental best practices.
• Collaborate with marketing and sales teams to align tour offerings with customer demand and operational capacity.

Requirements

• Extensive experience in adventure tourism operations, preferably in a guiding or coordination role.
• Strong understanding of outdoor adventure activities and associated safety requirements.
• Proven ability to recruit, train, and manage remote teams effectively.
• Excellent organizational, scheduling, and logistical planning skills.
• Outstanding communication and interpersonal abilities, with a focus on remote collaboration.
• Passion for the outdoors and a commitment to delivering high‑quality client experiences.

Benefits

• Competitive salary and performance‑based incentives.
• Fully remote position offering excellent work‑life balance.
• Opportunities to experience and test new adventure tours.
• Comprehensive health and wellness benefits.
• Professional development in adventure tourism and remote team management.