Remote Telesales Pro: Rental Income Protection

Royal York Property Management, inc.; Durban; Remote; ZAR 475,000 - 593,000; Full time

Job summary

Royal York Property Management is hiring a Telesales Representative to speak with residential property owners about its rental-guarantee program. This full-time remote role targets qualified live transfers during U.S. Eastern Time business hours.

The program costs C$100/month; if a covered tenant defaults, it may cover the owner’s rent. You will contact owner leads via an automatic dialer, qualify prospects, handle objections, and guide them to speak with a Royal York sales rep.

Qualifications

• Minimum 3 years in telesales, outbound sales, call-centre sales, appointment setting, lead generation or live transfers.
• Experience using an automatic or predictive dialer.
• Strong objection-handling and persuasive communication skills.
• Experience meeting call/transfer/appointment/sales targets.
• Clear, professional spoken English.
• Ability to stay calm with skeptical or difficult property owners.
• Strong listening skills and adaptability during calls.
• Accurate CRM, notes and disposition habits.
• Willingness to learn from coaching and apply feedback.
• Full-time availability during U.S. Eastern Time business hours.

Responsibilities

• Make continuous outbound calls through an automatic dialer.
• Gain the property owner’s attention quickly.
• Introduce Royal York and explain the purpose of the call.
• Ask questions about the owner and their rental property.
• Confirm number of properties and occupancy status.
• Explain the program’s C$100 monthly cost.
• Respond to objections about price, need, trust, timing, or history.
• Explain potential value of protecting monthly rental income.
• Ask qualified owners to complete an immediate live transfer.
• Record accurate notes, outcomes, and call dispositions.
• Follow campaign scripts, qualification rules, and opt-out requirements.
• Meet hourly and daily calling and transfer targets.

Skills

Telesales

Outbound sales

Call-centre sales

Lead generation

Live transfers

Dialer usage

CRM notes

English speaking

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Royal York Property Management is hiring a Telesales Representative to speak with residential property owners about its rental-guarantee program. This full-time remote role targets qualified live transfers during U.S. Eastern Time business hours.

The program costs C$100/month; if a covered tenant defaults, it may cover the owner’s rent. You will contact owner leads via an automatic dialer, qualify prospects, handle objections, and guide them to speak with a Royal York sales rep.