Remote Telecom Network Operations Specialist

Placements24; Bloemfontein; Hybrid; ZAR 520,000 - 760,000; Full time

Benefits offered by this job

Remote work

Equipment provided

Health benefits

Job summary

Placements24 is seeking a Remote Telecom Network Operations Specialist to monitor and maintain complex network infrastructure for a global telecom provider. This fully remote role offers flexibility to work from anywhere in South Africa, with a focus on reliability, performance, and incident resolution.

Responsibilities include monitoring performance with SolarWinds-like tools, diagnosing outages, performing root-cause analysis, and maintaining thorough documentation.

Qualifications

• Bachelor's degree in CS/IT/EE or related field.
• 4+ years of telecom network operations experience.
• Experience with network monitoring tools (SolarWinds, Zabbix, Nagios) and ticketing systems.
• Strong understanding of TCP/IP, routing (BGP/OSPF), and switching.
• Certs such as CCNA or Network+ desirable.

Responsibilities

• Monitor network performance, availability, and utilization using management tools.
• Diagnose and resolve network incidents and outages, escalate when needed.
• Perform root cause analysis for recurring issues and implement permanent solutions.
• Implement network configuration changes per procedures.
• Collaborate with field technicians and support teams for issue resolution.
• Maintain detailed network configuration and incident documentation.
• Participate in on-call rotation for 24/7 support.
• Identify and propose preventive actions to avoid outages.
• Contribute to continuous improvement of operations processes and tools.
• Ensure adherence to security policies in all activities.

Skills

Network monitoring

TCP/IP networking

Routing protocols

Remote collaboration

On-call support

Education

Bachelor's degree in CS/IT/EE

Tools

SolarWinds

Zabbix

Nagios

Job description

Placements24 is seeking a Remote Telecom Network Operations Specialist to monitor and maintain complex network infrastructure for a global telecom provider. This fully remote role offers flexibility to work from anywhere in South Africa, with a focus on reliability, performance, and incident resolution.

Responsibilities include monitoring performance with SolarWinds-like tools, diagnosing outages, performing root-cause analysis, and maintaining thorough documentation.