Remote Telecom Network Operations Engineer

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 350,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Home office allowance

Learning & development

Health & wellness

Impactful work

Job summary

Placements24 seeks a Telecom Network Operations Specialist for a major telecom provider, working remotely to monitor, maintain, and optimize the network across Nelspruit, Mpumalanga, and beyond.

You will monitor in real time, resolve incidents, perform routine maintenance, and collaborate with engineering and support teams. A 3+ year telecom network ops background, TCP/IP skills, and strong remote-work discipline are required.

Qualifications

• Minimum 3 years in network operations or telecom technical support.
• Strong networking fundamentals: TCP/IP, DNS, DHCP, routing, switching.
• Experience with network monitoring tools (Zabbix, Nagios, PRTG) and ticketing systems.
• Ability to work independently in a remote environment.
• Excellent written and verbal communication for remote collaboration.

Responsibilities

• Real-time monitoring of network performance, availability, and utilization.
• Identify, diagnose, and resolve network incidents and outages per SLAs.
• Routine maintenance: software/firmware updates and config changes.
• Respond to alerts with initial troubleshooting and escalation.
• Document network events, troubleshooting steps, and resolutions.
• Collaborate with engineering and support to implement enhancements.
• Develop and refine network operating procedures and best practices.
• Assist in capacity planning and performance tuning of components.

Skills

Analytical skills

Troubleshooting

Written communication

Verbal communication

Remote collaboration

Independent work

Time management

Prioritization

Education

Associate degree or diploma in Networking/Telecommunications/CS

Tools

Zabbix

Nagios

PRTG

Ticketing systems

Job description

Placements24 seeks a Telecom Network Operations Specialist for a major telecom provider, working remotely to monitor, maintain, and optimize the network across Nelspruit, Mpumalanga, and beyond.

You will monitor in real time, resolve incidents, perform routine maintenance, and collaborate with engineering and support teams. A 3+ year telecom network ops background, TCP/IP skills, and strong remote-work discipline are required.