Remote Telecoms Field Technician Supervisor

Placements24; Polokwane; Remote; ZAR 480,000 - 680,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health insurance

Company-provided laptop

Remote work flexibility

Career advancement opportunities

Job summary

Placements24 is seeking a highly organized Telecoms Field Technician Supervisor to lead a remote field operations team across multiple locations. You will oversee installation, maintenance, and repair of telecoms equipment, providing remote supervision and guidance to technicians.

This role emphasizes safety, quality, and efficiency, with strong leadership, problem-solving, and proficiency in field service management tools.

Qualifications

• Proven experience in supervising field operations or technical teams.
• Strong understanding of telecommunications installation, maintenance, and repair processes.
• Excellent leadership, communication, and interpersonal skills for remote team management.
• Ability to troubleshoot technical issues remotely and guide technicians through complex procedures.
• Proficiency in using field service management software and communication tools.

Responsibilities

• Supervise and coordinate the daily activities of field telecom technicians, ensuring work is completed efficiently and to company standards.
• Provide remote technical guidance, troubleshooting assistance, and support to field teams.
• Monitor technician performance, conduct remote quality assurance checks, and provide constructive feedback.
• Manage work schedules, assign tasks, and ensure optimal resource allocation for field operations.
• Oversee inventory management for field equipment and supplies.
• Ensure compliance with safety regulations and company policies across all field activities.

Skills

Team leadership

Remote team management

Troubleshooting remotely

Communication

Process improvement

Tools

Field service management software

Job description

About the Role

Our client is seeking a highly organized and experienced Telecoms Field Technician Supervisor to lead their field operations team, operating in a fully remote capacity. This role involves managing and guiding a team of technicians responsible for the installation, maintenance, and repair of telecommunications equipment and infrastructure across various locations. You will ensure that field operations meet high standards of quality, safety, and efficiency, providing remote supervision and support. This is a unique opportunity to manage field operations from a distance, leveraging strong leadership and technical acumen in the telecoms sector.

Key Responsibilities

• Supervise and coordinate the daily activities of field telecom technicians , ensuring work is completed efficiently and to company standards.
• Provide remote technical guidance, troubleshooting assistance, and support to field teams.
• Monitor technician performance, conduct remote quality assurance checks, and provide constructive feedback.
• Manage work schedules, assign tasks, and ensure optimal resource allocation for field operations.
• Oversee inventory management for field equipment and supplies.
• Ensure compliance with safety regulations and company policies across all field activities.

Requirements

• Proven experience in supervising field operations or technical teams, preferably in the telecoms sector.
• Strong understanding of telecommunications installation, maintenance, and repair processes.
• Excellent leadership, communication, and interpersonal skills for remote team management.
• Ability to troubleshoot technical issues remotely and guide technicians through complex procedures.
• Proficiency in using field service management software and communication tools.
• A proactive approach to problem-solving and process improvement.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance.
• Company-provided laptop and communication tools.
• Opportunities for career advancement within a growing organization.
• The flexibility and autonomy of a fully remote position managing field operations.