Remote Telecom Field Technician

Placements24; Rustenburg; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Company-provided tools & mobile phone

Travel reimbursement

Job summary

Placements24 is seeking a dedicated Remote Telecom Field Technician to support operations across regions, with focus on Rustenburg and surroundings. You will install, maintain, and repair telecommunications equipment, often with minimal supervision, and perform on-site duties when required.

You will work within a fully remote team, leveraging remote support tools while ensuring seamless network operation and clear communication with customers and internal teams.

Qualifications

• Experience as a field technician or similar hands-on technical role.
• Solid understanding of telecommunications systems and networking principles.
• Ability to work independently and manage time in remote settings.

Responsibilities

• Perform installations, configurations, and troubleshooting at customer locations.
• Conduct routine maintenance and preventative repairs on network equipment.
• Respond to service tickets and resolve issues efficiently.
• Communicate technical information clearly to customers and support teams.
• Adhere to safety protocols during on-site operations.
• Utilize remote diagnostics tools and collaborate with NOC for complex issues.

Skills

Field technician experience

Networking principles

Diagnostics tools

Customer service

Independent worker

Education

High school diploma

Technical certifications in telecommunications or electronics

Tools

Remote diagnostics tools

On-site tools

Job description

About the Role

Our client is seeking a dedicated Remote Telecom Field Technician to join their fully remote team, supporting operations across various regions with a focus on serving our clients in Rustenburg and surrounding areas. This role requires an individual who is adept at performing installations, maintenance, and repair of telecommunications equipment with minimal direct supervision. You will be responsible for ensuring the seamless operation of our network infrastructure by executing tasks on-site as needed, while leveraging remote support and communication tools. This position offers the flexibility of remote work combined with essential on-the-ground responsibilities in your local operational zone.

Key Responsibilities

• Perform installations, configurations, and troubleshooting of telecommunications hardware and software in customer locations.
• Conduct routine maintenance checks and preventative repairs on network equipment.
• Respond to service tickets and resolve technical issues efficiently and effectively.
• Communicate technical information clearly to customers and internal support teams.
• Adhere to safety protocols and company standards during all on-site operations.
• Utilize remote diagnostic tools and collaborate with network operations centers for advanced issue resolution.

Requirements

• High school diploma or equivalent; technical certifications in telecommunications or electronics preferred.
• Proven experience as a field technician or in a similar hands-on technical role.
• Solid understanding of telecommunications systems, networking principles, and diagnostic tools.
• Ability to work independently and manage time effectively in a remote setting.
• Excellent customer service and communication skills.
• Must possess a valid driver's license and a reliable vehicle for on-site visits.

Benefits

• Competitive annual salary with potential for overtime pay.
• Fully remote position with travel reimbursement for on-site duties.
• Company-provided tools, equipment, and mobile phone.
• Health insurance coverage and paid time off.
• Opportunities for skill development and advancement within the company.