Remote Telecommunications Field Technician Supervisor

Placements24; Stellenbosch; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Fully remote position

Competitive salary

Career advancement opportunities

Company-provided tools and technology

Job summary

Placements24 in Stellenbosch is seeking an experienced Remote Telecommunications Field Technician Supervisor to lead a field team from a remote location. The role focuses on overseeing installation, maintenance, and repair of telecommunications networks, guiding technicians, troubleshooting issues, and ensuring safety and quality.

This full-time remote position requires strong leadership, planning, and communication skills to deliver projects on time and within budget while coordinating with

Qualifications

• Extensive experience in telecommunications, with a proven track record in field operations and team leadership.
• Strong understanding of fiber optics, wireless technologies, networking equipment.
• Experience in supervising technical teams, preferably in a remote or hybrid setting.
• Bachelor's degree in Telecommunications, Electrical Engineering, or related field preferred.

Responsibilities

• Supervise, mentor, and manage a team of remote and field-based telecommunications technicians.
• Oversee the planning and execution of installation, maintenance, and repair projects for telecommunications networks.
• Monitor team performance, productivity, and adherence to quality standards.
• Provide remote technical guidance and support to resolve complex issues encountered by field technicians.
• Ensure timely and accurate completion of work orders and service reports.
• Manage resource allocation, including personnel scheduling and equipment deployment.
• Conduct remote performance reviews and provide constructive feedback to team members.
• Collaborate with project management, engineering, and customer support teams to ensure seamless operations.
• Maintain a strong focus on safety protocols and ensure compliance across all field activities.
• Identify training needs within the team and coordinate professional development opportunities.

Skills

Team leadership

Telecommunications experience

Remote team management

Problem-solving

Project management

Education

Bachelor's degree in Telecommunications

Tools

Project management software

Job description

About the Role

Our client is seeking an experienced and motivated Remote Telecommunications Field Technician Supervisor to lead and manage a team of field technicians from a remote location. This pivotal role involves overseeing the installation, maintenance, and repair of telecommunications infrastructure, ensuring high service delivery standards. The ideal candidate will have a strong background in telecommunications technologies, exceptional leadership capabilities, and the ability to manage remote teams effectively. You will be responsible for guiding technicians, troubleshooting complex issues, optimizing workflows, and ensuring project completion within specified timelines and budgets. This is a fully remote position, requiring excellent communication, planning, and problem-solving skills. You will act as the central point of contact for field operations, driving efficiency and technical excellence across the team. Join us to shape the future of telecommunications support from a distance.

Key Responsibilities

• Supervise, mentor, and manage a team of remote and field-based telecommunications technicians.
• Oversee the planning and execution of installation, maintenance, and repair projects for telecommunications networks.
• Monitor team performance, productivity, and adherence to quality standards.
• Provide remote technical guidance and support to resolve complex issues encountered by field technicians.
• Ensure timely and accurate completion of work orders and service reports.
• Manage resource allocation, including personnel scheduling and equipment deployment.
• Conduct remote performance reviews and provide constructive feedback to team members.
• Collaborate with project management, engineering, and customer support teams to ensure seamless operations.
• Maintain a strong focus on safety protocols and ensure compliance across all field activities.
• Identify training needs within the team and coordinate professional development opportunities.

Requirements

• Extensive experience in telecommunications, with a proven track record in field operations and team leadership.
• Strong understanding of fiber optics, wireless technologies, networking equipment, and related infrastructure.
• Demonstrated experience in supervising technical teams, preferably in a remote or hybrid setting.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in using project management and team management software.
• Ability to troubleshoot and provide technical solutions for complex telecommunications challenges.
• Strong organizational and planning abilities, with a focus on efficiency.
• Relevant technical certifications in telecommunications (e.g., CompTIA Network+, CCNA) are highly advantageous.
• Bachelor's degree in Telecommunications, Electrical Engineering, or a related field is preferred.
• Ability to adapt to a remote work environment and manage distributed teams effectively.

Benefits

• Fully remote position, providing ultimate flexibility in work location.
• Highly competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance coverage.
• Opportunities for career advancement and leadership development.
• Company-provided tools and technology for remote management.
• A dynamic and challenging role within the telecommunications industry.