Remote Social Worker

Placements24; South Africa; Remote; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Health insurance

Flexible work schedule

Professional development

Job summary

Placements24 is seeking a dedicated Remote Social Worker to support clients across South Africa via secure digital platforms. You will provide case management, counseling, and advocacy from home, delivering services remotely with a focus on accessibility and client-centred care.

The role requires an MSW, current license, 3–5 years’ experience in case management and telehealth, and strong communication skills to engage diverse communities online.

Qualifications

• Master’s degree in Social Work (MSW) from an accredited institution.
• Valid professional social work license (e.g., LCSW, RSW) in good standing.
• 3–5 years of social work experience with case management and client advocacy.
• Experience with telehealth platforms and secure digital communications.
• Excellent written and verbal communication for virtual engagement.
• Ability to work independently and manage a remote caseload with high ethical standards.

Responsibilities

• Conduct remote client assessments via video conferencing and phone to identify needs and eligibility for services.
• Develop, implement, and monitor individualized service plans with clients to achieve goals.
• Provide crisis intervention, counseling, and support services to clients facing challenges.
• Facilitate referrals to external agencies and community resources for access to support systems.
• Maintain confidential client records within the organization's secure digital case management system.
• Advocate for client rights and needs within the community and with partner organizations.

Skills

Telehealth proficiency

Communication

Independent work

Ethical standards

Education

Master's degree in Social Work (MSW)

Tools

Electronic health record systems

Secure telecommunication tools

Job description

About the Role

Our client is seeking a dedicated and experienced Remote Social Worker to join their expanding virtual support team, serving clients across various communities. This pivotal role involves providing essential case management, counseling, and advocacy services to individuals and families navigating complex social challenges, all conducted through secure digital platforms. You will be instrumental in assessing needs, developing intervention strategies, and connecting clients with vital resources, ensuring access to support regardless of their geographical location. This is an exceptional opportunity for a skilled professional to leverage technology to deliver impactful social services from the comfort of their own home, fostering a culture of accessibility and proactive client care.

Key Responsibilities

• Conduct comprehensive client assessments remotely via video conferencing and phone to identify needs and eligibility for services.
• Develop, implement, and monitor individualized service plans in collaboration with clients, focusing on achieving specific goals.
• Provide crisis intervention, counseling, and support services to clients facing social, emotional, or behavioral challenges.
• Facilitate referrals to external agencies and community resources, ensuring seamless access to necessary support systems.
• Maintain meticulous and confidential client records within the organization's secure digital case management system.
• Advocate for client rights and needs, ensuring they receive equitable and appropriate services within the community and from partner organizations.

Requirements

• Master's degree in Social Work (MSW) or a related field from an accredited institution.
• Valid professional social work license (e.g., LCSW, RSW) in good standing.
• Minimum of 3-5 years of experience in social work, with a strong background in case management and client advocacy.
• Proficiency with telehealth platforms , secure communication tools, and electronic health record systems.
• Excellent written and verbal communication skills, with the ability to engage clients effectively through virtual means.
• Demonstrated ability to work independently, manage a caseload, and maintain high ethical standards in a remote work environment.

Benefits

• Competitive salary commensurate with experience and qualifications.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off and flexible work schedule.
• Opportunities for ongoing professional development and continuing education credits.
• Access to cutting-edge virtual tools and resources to support your work effectively.