Remote Social Services Coordinator

Placements24; Centurion; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Professional development

Supportive team

Job summary

Placements24 is seeking a compassionate Remote Social Services Coordinator to manage and deliver vital support services for the Centurion community. This fully remote role focuses on coordinating client care, connecting individuals with resources, and advocating for needs through virtual channels.

You will work within a forward-thinking organization that values remote collaboration and strives to broaden access to essential services, delivering meaningful impact while maintaining confidentiality

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Experience in social work, case management, or community support roles.
• Knowledge of social services, mental health resources, and community networks.
• Strong virtual communication, interpersonal, and active listening skills.
• Familiarity with virtual tools and maintaining confidentiality remotely.

Responsibilities

• Coordinate the delivery of social services to clients through virtual means (phone, video, email).
• Assess client needs and connect them with community resources and support programs.
• Develop and maintain case management plans and track progress.
• Provide guidance and emotional support to clients and families.
• Maintain confidential electronic client records and documentation.
• Collaborate with internal teams and external providers in a remote setting.

Skills

Virtual communication

Active listening

Interpersonal skills

Time management

Remote collaboration

Education

Bachelor's degree in Social Work or related field

Tools

Case management software

Job description

About the Role

Our client is seeking a compassionate and organized Remote Social Services Coordinator to manage and deliver vital support services from anywhere, serving the Centurion community. This role involves coordinating client care, connecting individuals with necessary resources, and advocating for their needs through virtual channels. You will play a key part in ensuring clients receive consistent and effective support, regardless of their location or circumstances. This is an exceptional opportunity for a dedicated professional to leverage technology to broaden access to essential services, working within a forward-thinking organization that values remote collaboration and strives to create meaningful positive change in the lives of those they serve.

Key Responsibilities

• Coordinate the delivery of social services to clients through virtual means, including phone, video conferencing, and email.
• Assess client needs and connect them with appropriate community resources, healthcare providers, and support programs.
• Develop and maintain case management plans, tracking client progress and ensuring service continuity.
• Provide guidance and emotional support to clients and their families navigating complex situations.
• Maintain accurate and confidential electronic client records and documentation.
• Collaborate effectively with internal teams and external service providers in a remote setting.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Previous experience in social work, case management, or community support roles.
• Strong knowledge of social services, mental health resources, and community support networks.
• Excellent virtual communication, interpersonal, and active listening skills.
• Proficiency with virtual communication tools and case management software.
• Ability to work independently, manage time effectively, and maintain confidentiality in a remote environment.

Benefits

• Competitive annual salary and benefits package.
• Fully remote position offering enhanced work-life balance and flexibility.
• Opportunities for continuous professional development and training in social services.
• Supportive virtual team environment with regular check-ins and guidance.
• The chance to make a significant positive impact on individuals and communities remotely.