Remote Social Support Specialist: Empowering Community

Placements24; Soweto; Hybrid; ZAR 150,000 - 300,000; Full time

Benefits offered by this job

Competitive remote work benefits

Fully remote position with flexible安排

Professional development and training

Supportive virtual team environment

Job summary

Placements24 is seeking a Social Support Specialist to work remotely with clients in Soweto, offering guidance, referrals, and emotional support to individuals and families. You will leverage virtual channels to navigate services and empower clients from home.

The role emphasizes empathy, independence, and strong remote communication skills, with opportunities for ongoing professional development within a fully remote team.

Qualifications

• Experience in social work, counseling, or related field.
• Strong understanding of Soweto community resources.
• Excellent remote communication and interpersonal skills.
• Ability to manage a caseload remotely.
• Compassionate, client-centered approach.

Responsibilities

• Conduct remote needs assessments for individuals and families.
• Provide information and referrals to social services, healthcare, housing, and educational resources.
• Offer emotional support and practical guidance to clients navigating life challenges.
• Assist clients in completing applications and accessing benefits or services.
• Maintain accurate client records and document progress.
• Collaborate with other service providers to ensure coordinated client care.

Skills

Social work

Counseling

Remote communication

Interpersonal skills

Empathy

Tools

Video conferencing tools

Digital case management software

Job description

Placements24 is seeking a Social Support Specialist to work remotely with clients in Soweto, offering guidance, referrals, and emotional support to individuals and families. You will leverage virtual channels to navigate services and empower clients from home.

The role emphasizes empathy, independence, and strong remote communication skills, with opportunities for ongoing professional development within a fully remote team.