Remote Social Care Advocate

Placements24; Durban; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Flexible hours

Work-from-home setup

Professional development opportunities

Health benefits

Job summary

Placements24 is seeking a proactive Remote Social Care Advocate to join a growing virtual team. You will provide crucial support and advocacy to individuals and families remotely, helping them access resources and navigate social challenges from a home office in South Africa.

The role emphasizes client-centered care, confidentiality, and collaboration with online teammates to improve remote service delivery across diverse communities.

Qualifications

• Degree in Social Work or Psychology or related field.
• Proven experience in social work, counseling, or case management.
• Excellent remote communication skills (video conferencing and digital messaging).
• Proficiency with virtual collaboration tools and client relationship management software.
• Strong understanding of social welfare systems and advocacy principles.

Responsibilities

• Provide remote counseling and support to clients facing social and personal issues.
• Assist clients in identifying and accessing social services, benefits, and community resources.
• Develop personalized support plans and monitor client progress through virtual check-ins.
• Advocate on behalf of clients with relevant agencies and service providers.
• Maintain detailed and confidential electronic client records and case notes.
• Collaborate with online team members and external partners to enhance remote service delivery.

Skills

Remote communication

Collaboration

Client confidentiality

Education

Degree in Social Work or Psychology

Tools

Video conferencing tools

CRM software

Job description

About the Role

Our client is looking for a proactive and compassionate Remote Social Care Advocate to join their expanding virtual team. This position involves providing crucial support and advocacy services to individuals and families remotely, helping them access essential resources and navigate social challenges. You will leverage digital tools and communication platforms to connect with clients, assess their needs, and guide them toward effective solutions. This is a unique opportunity to contribute significantly to social welfare from the comfort of your home office, focusing on impactful work within the KwaZulu-Natal region and beyond, fostering independence and well-being across diverse communities.

Key Responsibilities

• Provide remote counseling and support to clients facing various social and personal issues.
• Assist clients in identifying and accessing relevant social services, benefits, and community resources.
• Develop personalized support plans and monitor client progress through virtual check-ins.
• Advocate on behalf of clients with relevant agencies and service providers.
• Maintain detailed and confidential electronic client records and case notes.
• Collaborate with online team members and external partners to enhance remote service delivery.

Requirements

• A degree in Social Work, Psychology, or a related field.
• Proven experience in social work, counseling, or case management.
• Excellent remote communication skills, including video conferencing and digital messaging.
• Proficiency with virtual collaboration tools and client relationship management software.
• Strong understanding of social welfare systems and advocacy principles.
• Ability to work autonomously, manage time effectively, and maintain client confidentiality in a remote setting.

Benefits

• Competitive salary commensurate with remote work.
• Flexible working hours and a true work-from-home setup.
• Professional development opportunities tailored for remote professionals.
• Comprehensive health and wellness benefits package.
• The chance to make a profound impact on individuals' lives from anywhere in Durban or other designated remote locations.