Remote Senior UX Researcher - User Behavior Analysis

Placements24; Upington; Hybrid; ZAR 1,564,000 - 2,141,000; Full time

Benefits offered by this job

Health benefits

Generous PTO

Professional growth opportunities

Remote-friendly

Job summary

Placements24 is seeking an experienced Senior UX Researcher for a fully remote role focused on understanding user behaviors, needs, and motivations to inform design decisions and drive product innovation. You will design studies, analyze data, and translate findings into actionable insights for cross-functional teams.

The ideal candidate has 5+ years of UX research experience, a strong portfolio, and expertise across qualitative and quantitative methods.

Qualifications

• Master's or Ph.D. in Human-Computer Interaction, Psychology, Sociology, Anthropology, Information Science, or related field; Bachelor's with significant relevant experience also considered.
• Minimum of 5 years of professional UX research experience in a product development setting.
• Proven experience with qualitative and quantitative research methodologies.
• Proficiency in using research tools and platforms for recruitment, data analysis, and reporting.
• Strong analytical and problem-solving skills with ability to interpret complex data.
• Excellent communication and collaboration across product, design, and engineering teams.
• Portfolio showcasing past UX research projects and impact.

Responsibilities

• Plan, design, and conduct user research studies (usability testing, interviews, surveys).
• Develop research protocols, test plans, and discussion guides.
• Recruit and screen participants for studies.
• Analyze qualitative and quantitative data to identify insights and pain points.
• Synthesize findings into actionable recommendations for product teams.
• Present findings to stakeholders at multiple levels.
• Collaborate with PMs, Designers, and Engineers to meet user needs.
• Advocate for user-centered design and best practices.
• Stay current with UX research trends and methods.
• Contribute to development of UX research processes and tools.

Skills

Usability testing

Interviews

Surveys

Card sorting

Heuristic evaluations

Participant recruitment

Qualitative research

Quantitative research

Data analysis

Presentations

Remote collaboration

Portfolio review

Statistics basics

Education

Master's or Ph.D. in HCI/PSY/SOC/Anthropology/Information Science

Bachelor's degree with significant relevant experience

Tools

Statistical analysis software

Job description

About the Role

Our client, a leading innovator in digital product development, is seeking an experienced Remote Senior UX Researcher to join their growing team. This fully remote role is dedicated to understanding user behaviors, needs, and motivations to inform design decisions and drive product innovation. You will be responsible for designing and conducting a variety of research studies, analyzing qualitative and quantitative data, and translating findings into actionable insights for product, design, and engineering teams. The ideal candidate possesses a deep understanding of user research methodologies, strong analytical skills, and a passion for advocating for the user. This is a fantastic opportunity to contribute remotely to impactful projects from anywhere, shaping the future of digital experiences.

Key Responsibilities

• Plan, design, and conduct user research studies, including usability testing, interviews, surveys, card sorting, and heuristic evaluations.


• Develop research protocols, test plans, and discussion guides.


• Recruit and screen participants for research studies.


• Analyze qualitative and quantitative research data to identify key insights, patterns, and pain points.


• Synthesize research findings into clear, concise, and actionable recommendations for product, design, and engineering teams.


• Present research findings to stakeholders at various levels of the organization.


• Collaborate with Product Managers, Designers, and Engineers to ensure user needs are met throughout the product development lifecycle.


• Advocate for user-centered design principles and best practices within the organization.


• Stay current with the latest trends and methodologies in UX research.


• Contribute to the development and refinement of UX research processes and tools.

Requirements

• Master's or Ph.D. in Human-Computer Interaction, Psychology, Sociology, Anthropology, Information Science, or a related field; Bachelor's degree with significant relevant experience will also be considered.


• Minimum of 5 years of professional experience conducting UX research in a product development setting.


• Proven experience with a variety of qualitative and quantitative research methodologies.


• Proficiency in using research tools and platforms for participant recruitment, data analysis, and reporting.


• Excellent analytical and problem-solving skills with the ability to interpret complex data.


• Strong understanding of user-centered design principles and the product development lifecycle.


• Exceptional communication, presentation, and interpersonal skills.


• Ability to work independently and collaboratively in a remote team environment.


• A strong portfolio showcasing past UX research projects and impact is required.


• Experience with statistical analysis software is a plus.

Benefits

This fully remote position offers a competitive salary, comprehensive health benefits, generous paid time off, opportunities for professional growth and development, and the chance to work on exciting, impactful digital products with a global team. Enjoy the flexibility and autonomy of working from home while contributing to significant advancements in user experience.