Remote UX Researcher - WhatJobs Direct

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 1,482,000 - 2,141,000; Full time

Benefits offered by this job

Competitive salary

Flexible working hours

Home office stipend

Access to continuous learning

Job summary

Placements24 is seeking a deeply empathetic and analytical Remote UX Researcher to join a globally distributed team. This fully remote role lets you work from anywhere and focus on understanding user needs to inform design and product development.

You will collaborate with designers, product managers, and engineers to advocate for the user, translate findings into actionable insights, and contribute to the advancement of UX research practices.

Qualifications

• Master's degree or PhD in a related field or equivalent practical experience.
• 4+ years of UX research experience in a professional setting.
• Experience with a range of qualitative and quantitative research methods.
• Strong understanding of user-centered design principles and processes.

Responsibilities

• Plan, design, and conduct user research studies using qualitative and quantitative methods (e.g., interviews, surveys, usability testing, card sorting).
• Analyze research data to identify user needs, pain points, and key insights.
• Translate research findings into actionable recommendations for product design and strategy.
• Collaborate with product teams to define research objectives and scope.
• Present research findings and insights to stakeholders at all levels of the organization.
• Develop user personas, journey maps, and other artifacts to represent user understanding.
• Contribute to the continuous improvement of UX research practices and methodologies.
• Stay informed about industry trends and emerging research techniques.

Skills

UX research

Qualitative research

Quantitative research

User-centered design

Analytical thinking

Communication

Collaboration

Remote work

Education

Master's or PhD in HCI/Psychology/Sociology/Anthropology or related field

Tools

Research tools & software

Job description

About the Role

Our client is seeking a deeply empathetic and analytical Remote UX Researcher to join their globally distributed team. This is a fully remote role, offering the flexibility to work from anywhere. You will be instrumental in understanding user needs, behaviors, and motivations to inform the design and development of intuitive and impactful digital products within the creative and digital sector. The ideal candidate is skilled in a variety of research methodologies, capable of translating complex data into actionable insights, and passionate about advocating for the user. You will collaborate closely with designers, product managers, and engineers to ensure our products are user-centered and meet the highest standards of usability and effectiveness. This is a fantastic opportunity for a researcher who thrives in an autonomous, remote-first environment.

Key Responsibilities

• Plan, design, and conduct user research studies using a variety of qualitative and quantitative methods (e.g., interviews, surveys, usability testing, card sorting).
• Analyze research data to identify user needs, pain points, and key insights.
• Translate research findings into clear, actionable recommendations for product design and strategy.
• Collaborate with product teams to define research objectives and scope.
• Present research findings and insights to stakeholders at all levels of the organization.
• Develop user personas, journey maps, and other artifacts to represent user understanding.
• Contribute to the continuous improvement of UX research practices and methodologies.
• Stay informed about industry trends and emerging research techniques.
• Advocate for the user throughout the product development lifecycle.

Requirements

• Master's degree or PhD in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or a related field; or equivalent practical experience.
• Minimum of 4 years of experience conducting UX research in a professional setting.
• Proven experience with a range of research methodologies, both qualitative and quantitative.
• Strong understanding of user-centered design principles and processes.
• Excellent analytical and problem-solving skills.
• Ability to synthesize complex information and present it clearly and concisely.
• Proficiency with research tools and software.
• Exceptional communication, collaboration, and interpersonal skills, essential for remote work.
• Experience in the creative and digital industry is a significant advantage.
• A strong portfolio showcasing research projects and their impact is required.

Benefits

• Competitive salary
• Flexible working hours
• Opportunity to shape user experiences for innovative digital products
• Home office stipend
• Access to continuous learning resources
• Supportive virtual team environment