Remote Lead UX Researcher

Placements24; Polokwane; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Development allowance

Impactful UX work

Collaborative team

Job summary

Placements24 is seeking an experienced Lead UX Researcher to join a fully remote product development team. You will lead user research initiatives, mentor junior researchers, and collaborate with product managers, designers, and engineers to ensure user needs drive product development.

The role champions a strong user-centric culture across the organization. The ideal candidate has 5+ years in UX research, with a proven ability to translate findings into actionable recommendations and foster

Qualifications

• 5+ years of experience in UX research or related user-centered research role.
• Proven track record of designing and conducting diverse research studies (interviews, usability testing, surveys, card sorting).
• Strong understanding of user-centered design principles and methodologies.
• Excellent analytical and problem-solving skills with the ability to synthesize complex data into clear insights.
• Exceptional communication, presentation, and storytelling skills.

Responsibilities

• Lead the planning, execution, and analysis of qualitative and quantitative user research studies.
• Translate research findings into insights, reports, and presentations for stakeholders.
• Develop and refine research methodologies and best practices for the team.
• Collaborate with product, design, and engineering teams to identify research questions and opportunities.
• Advocate for the user throughout the product development lifecycle.
• Mentor and guide junior UX researchers, fostering their professional growth.

Job description

About the Role

Our client is seeking an experienced and analytical Lead UX Researcher to join their fully remote product development team. This critical role will involve leading user research initiatives to uncover deep user insights that inform product strategy and design decisions. You will design and conduct a variety of research studies, including user interviews, usability tests, surveys, and field studies, translating findings into actionable recommendations. As a lead, you will mentor junior researchers and collaborate closely with product managers, designers, and engineers to ensure user needs are at the forefront of product development, fostering a strong user-centric culture across the organization.

Key Responsibilities

• Lead the planning, execution, and analysis of qualitative and quantitative user research studies.
• Translate research findings into compelling insights, reports, and presentations for stakeholders.
• Develop and refine research methodologies and best practices for the team.
• Collaborate with product, design, and engineering teams to identify research questions and opportunities.
• Advocate for the user throughout the product development lifecycle.
• Mentor and guide junior UX researchers, fostering their professional growth.

Requirements

• 5+ years of experience in UX research or a related user-centered research role.
• Proven track record of designing and conducting diverse research studies (e.g., interviews, usability testing, surveys, card sorting).
• Strong understanding of user-centered design principles and methodologies.
• Excellent analytical and problem-solving skills, with the ability to synthesize complex data into clear insights.
• Exceptional communication, presentation, and storytelling skills.
• Experience working in an Agile development environment is highly desirable.

Benefits

• Highly competitive salary and comprehensive benefits package.
• Full remote work flexibility, allowing work from anywhere.
• Generous allowance for professional development and continuous learning.
• Opportunity to shape user experiences for innovative products.
• Supportive and collaborative remote team environment.