Remote UX Researcher

Placements24; East London; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary

Remote work across SA

Professional development

Collaborative team culture

Job summary

Placements24 is seeking a Remote UX Researcher to join our product team and translate user insights into actionable design recommendations.

You will plan, conduct, and analyze studies for web and mobile apps, advocate for user-centered design, and collaborate with designers, PMs, and engineers to embed findings into the product lifecycle.

This role offers flexible hours, fully remote work across South Africa, and opportunities to shape experiences for innovative digital products.

Qualifications

• Proven experience conducting user research for digital products.
• Portfolio of research projects and methodologies.
• Strong understanding of UX research in product development lifecycle.

Responsibilities

• Plan and execute user research studies (interviews, surveys, usability tests).
• Identify target users and recruit participants.
• Analyze qualitative and quantitative data to uncover user needs and behaviors.
• Synthesize findings into actionable reports for cross-functional teams.
• Collaborate with designers, PMs, and engineers to embed insights into products.

Skills

User research

Qualitative methods

Quantitative methods

Communication

Synthesis

Education

Bachelor's or Master's in HCI/ Psychology/ Anthropology/ Sociology

Tools

Qualtrics

Dovetail

UserTesting

Job description

About the Role

Our client is seeking an empathetic and insightful Remote UX Researcher to join their product development team. This fully remote role offers the opportunity to deeply understand user needs and behaviours, translating those insights into actionable recommendations that shape product strategy and design. You will be instrumental in planning, conducting, and analyzing user research studies for web and mobile applications. This position requires a rigorous approach to research methodologies and the ability to effectively communicate findings to cross-functional teams, ensuring our client builds products that are not only functional but also truly user-centered and delightful to use.

Key Responsibilities

• Plan and execute a variety of user research studies, including user interviews, surveys, usability testing, and contextual inquiries.
• Identify target users and recruit participants for research studies.
• Analyze qualitative and quantitative research data to identify user needs, pain points, and behaviors.
• Synthesize research findings into actionable insights and clear, compelling reports and presentations.
• Collaborate closely with UX/UI designers, product managers, and engineers to integrate user insights into the product development process.
• Advocate for user-centered design principles and ensure that user needs are prioritized throughout the product lifecycle.

Requirements

• Proven experience as a UX Researcher or in a similar research-focused role, with a portfolio showcasing your research projects and methodologies.
• Proficiency in various qualitative and quantitative research methods and tools.
• Strong understanding of user-centered design principles and the product development lifecycle.
• Excellent analytical and critical thinking skills, with the ability to synthesize complex data into clear recommendations.
• Strong communication, presentation, and interpersonal skills, adept at collaborating remotely.
• Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Anthropology, Sociology, or a related field.

Benefits

• Competitive salary and comprehensive benefits for a remote role.
• Flexible working hours and the ability to work from anywhere within South Africa.
• Opportunity to shape user experiences for innovative digital products.
• Access to research tools and resources, and support for professional development.
• A collaborative and user-focused remote team culture that values research-driven design.