Remote Senior Client Success & Growth Manager

Hire Overseas; Cape Town; Remote; ZAR 1,488,000 - 1,983,000; Full time

Benefits offered by this job

Paid Time Off

Holidays

100% remote

US business hours

Job summary

Hire Overseas is seeking a Senior Account Manager to own client relationships end-to-end, oversee delivery, and drive retention across multiple accounts. You will serve as the trusted advisor from deal closure through renewal, coordinating with the delivery team and ensuring client value is proven and communicated.

The role emphasizes ownership, multi-workstream management, and the ability to engage senior marketing executives without a technical co-pilot.

Qualifications

• Proven track record managing client relationships from signature to renewal.
• Experience coordinating cross-functional delivery teams.
• Ability to present to senior marketing executives without a co-pilot.

Responsibilities

• Own client relationships end-to-end from signature through renewal.
• Ensure momentum and timely delivery; route client requests and track progress.
• Convert initial engagements into recurring retainer work; manage fixed-term and monthly retainers.
• Run weekly client calls and live trackers; deliver updates early in engagements.

Skills

End-to-end account ownership

Multi-workstream leadership

Executive communication

Agency/professional services

Job description

Hire Overseas is seeking a Senior Account Manager to own client relationships end-to-end, oversee delivery, and drive retention across multiple accounts. You will serve as the trusted advisor from deal closure through renewal, coordinating with the delivery team and ensuring client value is proven and communicated.

The role emphasizes ownership, multi-workstream management, and the ability to engage senior marketing executives without a technical co-pilot.