Remote SDR & Lead Coordinator for US Homeowners

VirtuHire; Sud Africa; Ibrido; ZAR 207.000 - 279.000; Tempo pieno

Descrizione del lavoro

VirtuHire is seeking a Sales Development Representative & Lead Coordinator to engage U.S. homeowners, qualify opportunities and book qualified appointments for the sales team. This is a permanent, full-time remote role operating to U.S.

hours from South Africa. You will respond quickly to inquiries, nurture leads, manage Instagram interactions, keep the CRM accurate, and escalate pricing questions. The ideal candidate communicates clearly, builds rapport, and focuses on high-quality

Competenze

• 2–5 years of experience in appointment setting, inbound sales, lead qualification, customer service or a similar role.
• Exceptional spoken English with a clear, neutral accent.
• Comfortable speaking with U.S. customers, particularly affluent homeowners.
• Strong CRM and administrative discipline.
• Ability to work independently with limited supervision.
• Excellent follow-up and organisational skills.

Mansioni

• Respond to new inbound enquiries within 1–3 minutes wherever possible.
• Qualify leads based on location, project requirements, budget, timing and decision-maker availability.
• Book qualified onsite appointments or route suitable enquiries for remote quoting.
• Maintain accurate customer records and notes within the CRM.
• Follow up on open quotes and opportunities.
• Manage conversations through Instagram DMs and convert enquiries into conversations.
• Provide a short daily summary of activity, opportunities and follow-ups.
• Keep pipeline stages and tasks up to date.

Conoscenze

CRM management

Lead qualification

Appointment setting

Customer interaction

Independent worker

English fluency

Follow-up discipline

Strumenti

GoHighLevel

Jobber CRM

Descrizione del lavoro

VirtuHire is seeking a Sales Development Representative & Lead Coordinator to engage U.S. homeowners, qualify opportunities and book qualified appointments for the sales team. This is a permanent, full-time remote role operating to U.S.

hours from South Africa. You will respond quickly to inquiries, nurture leads, manage Instagram interactions, keep the CRM accurate, and escalate pricing questions. The ideal candidate communicates clearly, builds rapport, and focuses on high-quality