Remote SaaS Implementation Lead for Client Success

Placements24; Rustenburg; Hybrid; ZAR 900,000 - 1,300,000; Full time

Job summary

Placements24 is seeking a highly organized Remote Project Manager to lead SaaS implementation programs for clients worldwide. You will guide clients through adoption, ensuring seamless integration and maximizing value, with potential touchpoints in Rustenburg, North West, and beyond.

This role requires proactive communication and a deep understanding of SaaS project lifecycles. You will coordinate with sales, product development, and customer success to ensure project success, develop plans,

Qualifications

• Bachelor's degree in CS, IS, business or related field.
• Min 5 years in project management in SaaS/tech.
• Proven track record in software implementation projects.

Responsibilities

• Manage end-to-end SaaS implementation projects from onboarding to post-launch support.
• Develop detailed project plans and track progress to milestones.
• Collaborate with sales, product, and customer success to ensure client satisfaction.
• Translate technical requirements into actionable tasks for internal teams.
• Identify and mitigate project risks and dependencies to prevent blockers.
• Develop training and documentation for end-users.

Skills

Communication

Project management

Remote work

Stakeholder management

Education

Bachelor's degree

Tools

Jira

Asana

Trello

Job description

Placements24 is seeking a highly organized Remote Project Manager to lead SaaS implementation programs for clients worldwide. You will guide clients through adoption, ensuring seamless integration and maximizing value, with potential touchpoints in Rustenburg, North West, and beyond.

This role requires proactive communication and a deep understanding of SaaS project lifecycles. You will coordinate with sales, product development, and customer success to ensure project success, develop plans,