Remote SaaS Implementation Project Lead

Placements24; Benoni; Hybrid; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Fully remote work

Health, dental, vision insurance

Professional development opportunities

Generous vacation policy

Collaborative remote culture

Job summary

Placements24 is seeking an experienced Project Manager to lead SaaS implementation projects in a fully remote capacity within South Africa. You will define scope, schedules, and resources, ensuring on-time, on-budget delivery while managing client expectations and cross-functional teams.

You will coordinate with sales, engineering, product, and support to drive project success, mitigate risks, and support change management initiatives for user adoption.

Qualifications

• 6+ years of project management experience in SaaS or software implementation.
• Proven ability to lead complex client implementation projects.
• Solid understanding of SDLC, agile, and cloud-based solutions.
• Excellent remote communication and stakeholder management.
• Experience with Jira, Asana, Trello or similar PM tools.
• Experience managing multiple concurrent projects with varying client needs.
• Bachelor's degree in CS/IT/Business or related field.
• CRM/ERP familiarity is a plus.

Responsibilities

• Lead client-facing projects for implementation and integration of SaaS products.
• Develop comprehensive project plans, defining scope, objectives, deliverables, timelines, and resources.
• Manage project execution, ensuring on-time and within-budget delivery of milestones.
• Act as primary contact for clients, maintaining strong relationships and expectations.
• Collaborate with sales, engineering, product, and support to ensure project success.
• Identify and manage project risks and issues with mitigation strategies.
• Facilitate user adoption through training, change management, and support coordination.
• Monitor project performance, track metrics, and provide status reports.
• Ensure adherence to SaaS implementation and PM best practices.
• Contribute to continuous improvement of onboarding processes.

Skills

Project management

Stakeholder management

Agile methodologies

Cloud-based solutions

Communication

Time management

Remote collaboration

Education

Bachelor's degree (CS/IT/Business)

Tools

Jira

Asana

Trello

Job description

Placements24 is seeking an experienced Project Manager to lead SaaS implementation projects in a fully remote capacity within South Africa. You will define scope, schedules, and resources, ensuring on-time, on-budget delivery while managing client expectations and cross-functional teams.

You will coordinate with sales, engineering, product, and support to drive project success, mitigate risks, and support change management initiatives for user adoption.