Remote Revenue Operations Strategist

YO AI Labs; Cape Town; Remote; ZAR 600,000 - 900,000; Full time

Job summary

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert for a remote contractor role. The position focuses on optimizing CRM-driven workflows, data accuracy, reporting, and revenue operations across SaaS environments.

The ideal candidate has 4+ years in Sales, Revenue, or Customer Success Operations, hands-on CRM configuration experience, and familiarity with multiple revenue-related tools outside the CRM. Strong communication and problem-solving skills are essential.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

Data accuracy

Reporting

Workflow management

Operational judgment

Communication

Tools

Billing software

Ticketing system

Project management tools

Job description

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert for a remote contractor role. The position focuses on optimizing CRM-driven workflows, data accuracy, reporting, and revenue operations across SaaS environments.

The ideal candidate has 4+ years in Sales, Revenue, or Customer Success Operations, hands-on CRM configuration experience, and familiarity with multiple revenue-related tools outside the CRM. Strong communication and problem-solving skills are essential.