Remote Retail Sales Specialist - Elevate Online Shopping

Placements24; George; Hybrid; ZAR 180,000 - 320,000; Full time

Benefits offered by this job

Competitive base salary with commision

Remote work with flexible hours

Sales tools and training programs

Career growth opportunities

Job summary

Placements24 is expanding its digital footprint and seeks a highly motivated Remote Retail Sales Specialist to join our virtual team. You will drive online sales and deliver exceptional customer service to clients nationwide from a fully remote location in South Africa.

You will engage customers via chat, email and video, guide them through the purchase journey, and work with marketing to provide insights while aiming to exceed sales targets.

Qualifications

• Experience in sales or customer service, preferably retail/e-commerce.
• Strong communication, negotiation and remote engagement skills.
• Proficient with CRM software and e-commerce platforms.

Responsibilities

• Engage with potential customers via digital channels to understand needs and recommend products.
• Drive online sales conversions with expert product knowledge and persuasive techniques.
• Process orders accurately through our e-commerce platform.
• Address inquiries promptly, ensuring high customer satisfaction.
• Build relationships to foster loyalty and repeat business.
• Stay up-to-date with product knowledge, promotions and trends.
• Collaborate with marketing to provide customer insights.
• Meet and exceed sales targets and contribute to team goals.
• Identify opportunities to upsell and cross-sell relevant products.

Job description

Placements24 is expanding its digital footprint and seeks a highly motivated Remote Retail Sales Specialist to join our virtual team. You will drive online sales and deliver exceptional customer service to clients nationwide from a fully remote location in South Africa.

You will engage customers via chat, email and video, guide them through the purchase journey, and work with marketing to provide insights while aiming to exceed sales targets.