Remote Online Retail Sales Pro

Placements24

Stellenbosch

Hybrid

ZAR 180,000 - 300,000

Full time

7 days ago

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Benefits offered by this job

Competitive remote salary

Fully remote work environment

Professional development

Product discounts

Work-life balance

Regional focus Western Cape

Job summary

Placements24 is seeking a dedicated Remote Retail Sales Specialist to join its growing online retail team. You will engage with customers via chat, email and video, provide product information, guide purchasing decisions, and ensure a seamless digital shopping experience from a home office in the Western Cape.

Ideal candidates are self-motivated, organized, with strong communication skills and a proven track record in online sales.

Qualifications

Proven experience in retail sales or customer service in online/remote capacity.
Excellent verbal and written communication skills.
Ability to meet sales goals and use online tools (Zoom/Teams/Slack) and CRM software.

Responsibilities

Engage with customers online to provide product information and sales support.
Help customers navigate the e-commerce platform and complete purchases.
Address inquiries and resolve issues promptly.
Provide personalized product recommendations based on customer needs.
Meet and exceed online sales targets and KPIs.
Maintain knowledge of product features and promotions.
Collaborate with marketing and e-commerce teams to ensure cohesive customer experience.
Process online orders and returns efficiently.
Gather customer feedback to improve online services and offerings.