Remote Retail Operations Coordinator

Placements24; Randburg; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Health insurance

Retirement fund benefits

Professional development opportunities

Fully remote role with flexible work

Job summary

Placements24 is seeking a highly organized Remote Retail Operations Coordinator to streamline the nationwide retail network from a central, remote capacity. You will coordinate daily operations, optimize policies, manage inventory, and support store teams with timely guidance and solutions.

The role emphasizes project management, data analysis, and proactive problem-solving while maintaining health and safety protocols across sites.

Qualifications

• Experience in retail operations, logistics, or related field with coordinating/management.
• Strong understanding of inventory and supply chain.
• Excellent organizational and time management in remote setting.
• Proficiency with operational software and office apps.
• Strong communication and problem-solving skills.
• Self-motivated and autonomous; remote-work experience desirable.
• Based in South Africa with reliable internet.

Responsibilities

• Coordinate daily retail operations remotely across multiple store locations.
• Develop and refine operational policies and procedures to enhance efficiency and compliance.
• Support store teams with operational challenges, providing timely guidance and solutions.
• Oversee inventory management processes, including stock level monitoring and reconciliation.
• Manage vendor relationships and procurement processes for operational supplies.
• Assist in the rollout of new operational initiatives and technologies.
• Analyze operational data to identify trends, inefficiencies, and areas for improvement.
• Prepare operational reports and present findings to management.
• Ensure adherence to health, safety, and security protocols across all retail sites.
• Facilitate communication between head office departments and store operations.

Skills

Retail operations

Inventory management

Project management

Analytical skills

Remote work

Communication

Time management

Autonomous work

Tools

Project management tools

Job description

About the Role

Our client is seeking a highly organized and proactive Remote Retail Operations Coordinator to manage and streamline operational processes for their nationwide retail network. This is a fully remote position, requiring excellent communication and project management skills. You will be responsible for coordinating various operational functions, ensuring efficiency, and supporting store-level activities from a central, remote capacity. The ideal candidate thrives in a dynamic environment, possesses strong analytical skills, and excels at process improvement. This role is crucial for maintaining the operational integrity and efficiency of our client's retail stores, enabling them to focus on delivering exceptional customer experiences. We are looking for a self-starter who can manage tasks effectively with minimal supervision and contribute to the overall success of the retail division.

Key Responsibilities

• Coordinate and manage daily retail operations across multiple store locations remotely.
• Develop, implement, and refine operational policies and procedures to enhance efficiency and compliance.
• Support store teams with operational challenges, providing timely guidance and solutions.
• Oversee inventory management processes, including stock level monitoring and reconciliation.
• Manage vendor relationships and procurement processes for operational supplies.
• Assist in the rollout of new operational initiatives and technologies.
• Analyze operational data to identify trends, inefficiencies, and areas for improvement.
• Prepare operational reports and present findings to management.
• Ensure adherence to health, safety, and security protocols across all retail sites.
• Facilitate communication between head office departments and store operations.

Requirements

• Proven experience in retail operations, logistics, or a related field, with a significant portion in a coordinating or management capacity.
• Strong understanding of retail operational workflows, inventory management, and supply chain principles.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively in a remote setting.
• Proficiency in using operational software, project management tools, and standard office applications.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills, with the ability to liapen with diverse stakeholders.
• Self-motivated, detail-oriented, and capable of working autonomously.
• Experience with a remote work environment is highly desirable.
• Ability to adapt to changing priorities and manage multiple projects simultaneously.
• Must be based in South Africa and have a reliable internet connection and suitable home office setup.

Benefits

• This role offers a competitive salary and the significant benefit of being fully remote, providing unparalleled flexibility and work-life balance.
• Our client provides comprehensive health insurance and retirement fund benefits.
• You will have access to continuous professional development opportunities and be an integral part of strategic operational improvements.
• This position allows you to contribute meaningfully to the company's success from the convenience of your home office.