Remote Retail Operations Coordinator

Placements24; Soweto; Hybrid; ZAR 165,000 - 248,000; Full time

Benefits offered by this job

Flexible work environment

Remote from home

Professional development support

Autonomy and ownership

Job summary

Placements24 is seeking a highly organized Remote Retail Operations Coordinator to support its growing retail division. This fully remote role involves coordinating tasks across departments, tracking timelines, and ensuring smooth execution of retail initiatives from a home office.

The ideal candidate has exceptional organizational and communication skills, experience with project management tools (Asana, Trello, Zoom or Teams) and a solid understanding of retail processes.

Qualifications

• Proven experience in operations coordination, project support, or administrative role, preferably within retail.
• Exceptional organizational and time-management skills, with the ability to manage multiple priorities.
• Strong communication and interpersonal skills, essential for effective remote collaboration.
• Proficiency with project management tools (Asana, Trello) and virtual communication platforms (Zoom, Microsoft Teams).
• Familiarity with retail operations and supply chain processes is advantageous.
• Ability to work independently with minimal supervision and a proactive approach to problem-solving.
• Detail-oriented with a commitment to accuracy and quality.

Responsibilities

• Coordinate and manage various retail operational tasks and projects from initiation to completion.
• Facilitate communication between different retail teams and departments to ensure seamless workflow.
• Track project timelines, milestones, and deliverables, reporting progress to management.
• Schedule and organize virtual meetings, preparing agendas and taking minutes.
• Manage and update operational documentation, procedures, and training materials.
• Assist in the development and implementation of new retail processes and systems.
• Monitor inventory levels and assist with stock-related coordination as needed.
• Support the retail management team with administrative tasks, data entry, and report generation.
• Act as a point of contact for internal queries related to retail operations.
• Ensure compliance with company policies and procedures in all operational activities.

Skills

Organization

Time management

Communication

Retail operations

Independent work

Attention to detail

Problem solving

Education

Bachelor's degree in Business Administration or related field

Tools

Asana

Trello

Zoom

Microsoft Teams

Microsoft Office

Job description

About the Role

Our client is seeking a highly organized and efficient Remote Retail Operations Coordinator to support their growing retail division. This is a fully remote position, offering the flexibility to work from home. You will play a critical role in streamlining retail operations, coordinating tasks across various departments, and ensuring the smooth execution of retail initiatives. The ideal candidate will possess exceptional organizational skills, strong communication abilities, and a solid understanding of retail processes. You will be responsible for managing schedules, tracking project progress, facilitating communication, and providing administrative support to the retail management team. This role is essential for maintaining operational efficiency and supporting strategic objectives from a remote capacity.

Key Responsibilities

• Coordinate and manage various retail operational tasks and projects from initiation to completion.
• Facilitate communication between different retail teams and departments to ensure seamless workflow.
• Track project timelines, milestones, and deliverables, reporting progress to management.
• Schedule and organize virtual meetings, preparing agendas and taking minutes.
• Manage and update operational documentation, procedures, and training materials.
• Assist in the development and implementation of new retail processes and systems.
• Monitor inventory levels and assist with stock-related coordination as needed.
• Support the retail management team with administrative tasks, data entry, and report generation.
• Act as a point of contact for internal queries related to retail operations.
• Ensure compliance with company policies and procedures in all operational activities.

Requirements

• Proven experience in an operations coordination, project support, or administrative role, preferably within the retail sector.
• Exceptional organizational and time-management skills, with the ability to manage multiple priorities.
• Strong communication and interpersonal skills, essential for effective remote collaboration.
• Proficiency with project management tools (e.g., Asana, Trello) and virtual communication platforms (e.g., Zoom, Microsoft Teams).
• Familiarity with retail operations and supply chain processes is advantageous.
• Ability to work independently with minimal supervision and a proactive approach to problem-solving.
• Detail-oriented with a commitment to accuracy and quality.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) or equivalent.
• A bachelor's degree in Business Administration, Management, or a related field is preferred.
• Adaptability and willingness to learn new systems and processes in a remote work environment.

Benefits

This remote contractor position offers a competitive hourly rate commensurate with experience. You will gain valuable experience working with a dynamic retail organization and have the opportunity to contribute significantly to operational efficiency. Our client provides a flexible work environment and supports professional development. This role offers substantial autonomy and the chance to hone your coordination and operational management skills from the comfort of your home office.