Remote Retail Operations Coordinator

Placements24; Klerksdorp; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work

Growth opportunities

Online training resources

Collaborative virtual team

Job summary

Placements24 is seeking a highly organized Remote Retail Operations Coordinator to support retail operations across locations by handling admin tasks, coordinating logistics, and facilitating cross-department communication from a home office.

The role requires strong organizational skills, written and verbal communication, and proficiency with MS Office. You will thrive in a fully remote environment, working independently to ensure smooth operations across teams.

Qualifications

• Proven experience in retail operations, coordination, or a similar administrative role.
• Exceptional organizational skills and meticulous attention to detail.
• Strong written and verbal communication skills, suitable for a remote work setting.
• Proficiency with various software, including MS Office Suite, project management tools, and POS systems.
• Ability to work independently, manage time effectively, and meet deadlines without direct supervision.
• A dedicated home office setup with reliable internet connectivity.

Responsibilities

• Coordinate day-to-day operational tasks, including inventory tracking and reporting.
• Facilitate communication between store teams, management, and other departments.
• Manage and update operational documentation and process guides.
• Assist with the onboarding of new retail staff by coordinating necessary training materials.
• Monitor key operational performance indicators and flag any deviations or issues.
• Process and track orders, returns, and exchanges in the company's systems remotely.

Skills

Retail operations

Coordination

Organizational skills

Communication

Independent work

Home office setup

Tools

MS Office

Project management tools

POS systems

Job description

About the Role

Our client is looking for a highly organized and proactive Remote Retail Operations Coordinator to join their fully remote team. This critical role supports the smooth functioning of retail operations across multiple locations by managing administrative tasks, coordinating logistics, and facilitating communication between various departments. You will play a key part in streamlining processes and ensuring operational efficiency from the comfort of your home office. The ideal candidate is a self-starter with excellent communication and organizational skills, comfortable working independently in a virtual environment based anywhere.

Key Responsibilities

• Coordinate day-to-day operational tasks, including inventory tracking and reporting.
• Facilitate communication between store teams, management, and other departments.
• Manage and update operational documentation and process guides.
• Assist with the onboarding of new retail staff by coordinating necessary training materials.
• Monitor key operational performance indicators and flag any deviations or issues.
• Process and track orders, returns, and exchanges in the company's systems remotely.

Requirements

• Proven experience in retail operations , coordination, or a similar administrative role.
• Exceptional organizational skills and meticulous attention to detail.
• Strong written and verbal communication skills, suitable for a remote work setting.
• Proficiency with various software, including MS Office Suite, project management tools, and POS systems.
• Ability to work independently, manage time effectively, and meet deadlines without direct supervision.
• A dedicated home office setup with reliable internet connectivity.

Benefits

• Competitive salary commensurate with experience.
• Fully remote work arrangement, offering excellent work-life balance.
• Opportunities for professional growth and development in operations management.
• Access to online training resources and virtual team-building activities.
• A collaborative and supportive virtual team culture, focused on operational excellence.