Remote Retail Operations Coordinator

Placements24; Durban; Hybrid; ZAR 360,000 - 460,000; Full time

Benefits offered by this job

Competitive salary

Flexible work hours

Remote work from home

Professional development resources

Supportive remote team culture

Job summary

Placements24 in Durban is seeking a proactive Remote Retail Operations Coordinator to support expanding online and physical retail activities. You will coordinate across departments, optimize processes, and help implement projects from anywhere.

The role emphasizes strong organization, communication, and independence in a remote setting, with duties spanning data management, documentation, and vendor interactions to keep retail operations running smoothly.

Qualifications

• Experience in operations, administration, or coordination in retail.
• Excellent organizational and time management skills.
• Strong written and verbal communication for remote work.
• Proficiency with standard office software and basic data management.
• Ability to work independently with minimal supervision.

Responsibilities

• Coordinate and manage operational tasks across different retail functions, ensuring timely completion.
• Support the development and implementation of new retail initiatives and process improvements.
• Maintain and update operational documentation, databases, and reporting systems.
• Facilitate communication between remote team members and stakeholders regarding operational matters.
• Assist with the management of vendor relationships and procurement processes for retail supplies.
• Troubleshoot operational issues and escalate complex problems to the relevant departments.

Skills

Organizational skills

Time management

Strong communication

Remote work

Google Workspace

Microsoft Office

Project management tools

Vendor management

Tools

Microsoft Office Suite

Google Workspace

Job description

About the Role

Our client is seeking a proactive and organized Remote Retail Operations Coordinator to support their expanding online and physical retail operations. This role is crucial for ensuring the smooth functioning of our distributed teams and providing essential support for all retail-related activities. You will be working entirely remotely, coordinating with various departments to streamline processes, manage data, and assist with project implementation. This is an excellent opportunity for an individual who thrives in a remote setting and possesses strong organizational and communication skills, dedicated to optimizing retail processes from anywhere.

Key Responsibilities

• Coordinate and manage operational tasks across different retail functions, ensuring timely completion.
• Support the development and implementation of new retail initiatives and process improvements.
• Maintain and update operational documentation, databases, and reporting systems.
• Facilitate communication between remote team members and stakeholders regarding operational matters.
• Assist with the management of vendor relationships and procurement processes for retail supplies.
• Troubleshoot operational issues and escalation complex problems to the relevant departments.

Requirements

• Proven experience in an operations, administrative, or coordination role, preferably within the retail industry.
• Excellent organizational and time management skills, with the ability to manage multiple priorities effectively.
• Strong communication and interpersonal skills, suitable for a remote work environment.
• Proficiency in standard office software (e.g., Microsoft Office Suite, Google Workspace) and familiarity with project management tools.
• Ability to work independently with minimal supervision and demonstrate initiative.
• A stable internet connection and a dedicated workspace conducive to remote productivity.

Benefits

• Competitive salary for a remote position.
• Flexible work hours and the ability to work from home.
• Opportunity to contribute to the operational efficiency of a leading retail brand.
• Access to online training and professional development resources.
• A supportive remote team culture that values collaboration and innovation.