Remote Retail Operations Coordinator

Placements24; Centurion; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Remote position

Flexible hours

Work from home setup

Professional growth in retail ops

Collaborative remote team culture

Job summary

Placements24 is seeking a highly organized Remote Retail Operations Coordinator to support nationwide retail operations from a home office. You will coordinate information flow between head office, store managers, and external vendors to ensure processes run smoothly.

The role emphasizes strong administrative skills, attention to detail, and the ability to troubleshoot remotely, with flexible hours and opportunities for professional growth in retail operations management.

Qualifications

• Experience in retail operations or administration, preferably in a remote setting.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication across organizational levels.
• Proficiency with Microsoft Office Suite and retail management systems.
• Ability to work independently and meet deadlines in a virtual environment.
• Attention to detail and commitment to operational excellence.

Responsibilities

• Coordinate distribution of policies and procedures to store teams.
• Track supplies, equipment, and inventory for retail locations.
• Support store managers with operational queries and remote troubleshooting.
• Assist in planning and execution of operational projects and new store setups.
• Maintain organized records of activities, vendor contracts, and compliance docs.
• Facilitate communication between departments and retail staff.
• Monitor performance metrics and report findings to management.

Skills

Retail operations

Administration

Coordination

Microsoft Office

Communication

Time management

Tools

Microsoft Office Suite

Retail management systems

Job description

About the Role

Our client is seeking a highly organized and proactive Remote Retail Operations Coordinator to support their nationwide retail operations from the comfort of their home office. In this critical role, you will facilitate seamless communication between head office, store managers, and external vendors, ensuring that all operational processes run smoothly and efficiently. You will be responsible for coordinating various logistical aspects, managing operational documentation, and supporting the implementation of new retail initiatives across all locations. This is an excellent opportunity for an individual with strong administrative skills and a deep understanding of retail back‑office functions to contribute significantly to a dynamic company.

Key Responsibilities

• Coordinate the distribution of operational information, policies, and procedures to retail store teams.
• Manage and track operational supplies, equipment, and inventory for retail locations.
• Support store managers with operational queries, troubleshooting, and problem‑solving remotely.
• Assist in the planning and execution of operational projects and new store setups.
• Maintain accurate and organized records of operational activities, vendor contracts, and compliance documentation.
• Facilitate communication between various departments (e.g., merchandising, marketing, logistics) and retail staff.
• Monitor operational performance metrics and report on key findings to management.

Requirements

• Proven experience in retail operations, administration, or a similar coordination role, preferably in a remote setting.
• Excellent organizational, time management, and multitasking abilities.
• Strong written and verbal communication skills, with the ability to communicate effectively across different levels of an organization.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with retail management systems.
• Ability to work independently, take initiative, and meet deadlines in a virtual environment.
• A keen eye for detail and a commitment to maintaining high standards of operational excellence.

Benefits

• Competitive salary and benefits package for a remote position.
• Flexible working hours to accommodate different time zones.
• Opportunities for professional growth and development in retail operations management.
• Work from home setup support.
• Collaborative and supportive remote team culture focused on efficiency and results.