Remote Retail Operations Specialist

Placements24; George; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Remote work allowance

Health benefits

Paid time off

Professional development

Virtual team environment

Job summary

Placements24 is seeking a detail-oriented Remote Retail Operations Specialist to support online and in-store operations from home. You will focus on inventory management, order fulfillment processes, and data analysis to optimize performance across George and the Western Cape, while collaborating with logistics, merchandising, and customer support teams.

The role emphasizes autonomy, efficiency, and a strong commitment to operational excellence in a fully remote setup with flexible hours.

Qualifications

• Proven experience in retail operations, supply chain, or a related field.
• Strong analytical and problem-solving skills, with proficiency in data analysis tools.
• Excellent organizational and time-management abilities, crucial for remote work.

Responsibilities

• Monitor and manage online order fulfillment processes, ensuring timely and accurate shipping.
• Analyze sales data and operational metrics to identify trends, inefficiencies, and areas for improvement.
• Coordinate with inventory management teams to ensure optimal stock levels and prevent stockouts or overstocking.
• Develop and document standard operating procedures for retail operations, ensuring consistency and efficiency.
• Liaise with third-party logistics providers and customer support teams to resolve operational issues promptly.

Skills

Retail operations

Data analysis

Inventory management

Remote communication

Time management

Tools

E-commerce platforms

Inventory management software

Data analysis tools

Job description

About the Role

Our client is looking for a detail-oriented and proactive Remote Retail Operations Specialist to support their online and in-store operations from the comfort of your home. This role is critical for ensuring the smooth functioning of our retail channels, focusing on inventory management, order fulfillment processes, and data analysis to optimize performance. You will collaborate closely with various departments, including logistics, merchandising, and customer support, to implement operational improvements and maintain high service standards across George and beyond. This is a fully remote position, offering flexibility while demanding a high level of autonomy and commitment to achieving operational excellence in the Western Cape .

Key Responsibilities

• Monitor and manage online order fulfillment processes, ensuring timely and accurate shipping.
• Analyze sales data and operational metrics to identify trends, inefficiencies, and areas for improvement.
• Coordinate with inventory management teams to ensure optimal stock levels and prevent stockouts or overstocking.
• Develop and document standard operating procedures for retail operations, ensuring consistency and efficiency.
• Liaise with third-party logistics providers and customer support teams to resolve operational issues promptly.

Requirements

• Proven experience in retail operations, supply chain, or a related field.
• Strong analytical and problem-solving skills, with proficiency in data analysis tools.
• Excellent organizational and time-management abilities, crucial for remote work.
• Proficiency in using e-commerce platforms and inventory management software.
• Strong written and verbal communication skills for effective remote collaboration.

Benefits

• Competitive salary with remote work allowance.
• Comprehensive health and wellness benefits package.
• Generous paid time off and flexible working hours.
• Opportunities for professional development and remote skill-building.
• A dynamic and supportive virtual team environment.