Remote Retail Operations Analyst - Data-Driven Impact

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Fully remote work

Performance-based bonuses

Professional development opportunities

Impactful strategic influence

Job summary

Placements24 is seeking a highly analytical and data-driven Remote Retail Operations Analyst to optimize operational efficiency across retail functions. This fully remote role focuses on KPI analysis, trend identification, and data-driven recommendations to enhance customer experience and profitability on a nationwide scale, including Mpumalanga and Nelspruit regions.

The role involves collecting and analyzing data, building dashboards in Tableau/Power BI, and collaborating with cross-functional

Qualifications

• Proven experience as a Retail Operations Analyst or like analytical role.

Responsibilities

• Collect, analyze, and interpret operational data from multiple retail channels and systems.
• Develop and maintain dashboards and reports to track KPIs related to sales, inventory, and customer service.
• Identify bottlenecks and inefficiencies, and propose data-backed solutions for improvement.
• Conduct root cause analysis for operational issues and recommend corrective actions.
• Collaborate with cross-functional teams to implement operational changes and measure impact.
• Stay up-to-date with retail operations and analytics best practices and trends.

Skills

Data analysis

Excel

SQL

Tableau

Power BI

Retail operations

Problem solving

Communication

Tools

Tableau

Power BI

Excel

SQL

Job description

Placements24 is seeking a highly analytical and data-driven Remote Retail Operations Analyst to optimize operational efficiency across retail functions. This fully remote role focuses on KPI analysis, trend identification, and data-driven recommendations to enhance customer experience and profitability on a nationwide scale, including Mpumalanga and Nelspruit regions.

The role involves collecting and analyzing data, building dashboards in Tableau/Power BI, and collaborating with cross-functional