Remote Retail E-commerce Specialist

Placements24; Cape Town; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Fully remote

Competitive salary

Regular performance reviews

Professional development

Access to latest digital tools

Job summary

Placements24 seeks a highly motivated Remote Retail E-commerce Specialist to optimize product listings, drive traffic, and grow online sales for a leading brand. The role spans SA marketplaces with SEO, SEM, social media, and email marketing driving conversions.

The ideal candidate combines data-driven insights with strong copywriting and collaboration across marketing, product, and IT. Work-from-anywhere in South Africa offers flexible schedules and growth opportunities.

Qualifications

• Proven experience in e-commerce management and digital marketing.
• Success in managing online sales channels and revenue growth.
• Strong SEO, SEM, social media and email marketing fundamentals.
• Proficiency with Shopify or WooCommerce and analytics tools.

Responsibilities

• Manage and optimize product listings across e-commerce platforms.
• Develop and execute digital marketing strategies to drive traffic and sales.
• Analyze website performance and user behavior to identify opportunities.
• Create engaging product descriptions and visual content for online channels.
• Cooperate with fulfillment to maintain stock and timely delivery.
• Monitor competitors and trends to maintain a competitive edge.
• Run online promotions, discounts, and loyalty programs.
• Provide excellent online customer service and collaboration with teams.

Skills

E-commerce management

Digital marketing

SEO/SEM

Social media marketing

Email marketing

Data analytics

Education

Bachelor's degree in Marketing or related field

Tools

Shopify

WooCommerce

Google Analytics

Google Ads

Facebook Ads

Job description

About the Role

Our client is seeking a highly motivated and experienced Remote Retail E-commerce Specialist to join their growing online division. This fully remote position is based in the vibrant city of Cape Town, Western Cape , and requires an individual with a deep understanding of the digital retail landscape. You will be responsible for managing and optimizing our client's online sales channels, driving traffic, and converting visitors into loyal customers. The ideal candidate is data-driven, innovative, and passionate about creating seamless online shopping experiences. This role offers the flexibility of working from anywhere within South Africa, contributing to a company culture that embraces remote collaboration and digital transformation. You will play a key role in expanding our client's digital footprint and ensuring their online brand presence is strong and engaging across all platforms. This is an exciting opportunity to shape the future of online retail for a leading brand.

Key Responsibilities

Manage and optimize product listings across various e-commerce platforms. Develop and execute digital marketing strategies to drive website traffic and sales, including SEO, SEM, social media, and email marketing. Analyze website performance data, e-commerce metrics, and customer behavior to identify trends and opportunities. Create engaging product descriptions, marketing copy, and visual content for online channels. Manage online inventory levels and coordinate with fulfillment teams to ensure timely delivery. Monitor competitor activities and market trends to maintain a competitive edge. Implement and manage online promotions, discounts, and loyalty programs. Provide excellent online customer service, responding to inquiries and resolving issues promptly. Collaborate with cross-functional teams, including marketing, product development, and IT. Stay up-to-date with the latest e-commerce technologies and best practices.

Requirements

Proven experience in e-commerce management and digital marketing, preferably in a retail environment. Demonstrable success in managing online sales channels and driving revenue growth. Strong understanding of SEO, SEM, social media marketing, and email marketing principles. Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce) and analytics tools (e.g., Google Analytics). Excellent copywriting and content creation skills. Strong analytical and problem-solving skills with a data-driven approach. Ability to work independently and manage multiple projects in a remote setting. Excellent communication and collaboration skills. Experience with digital advertising platforms (e.g., Google Ads, Facebook Ads). A degree in Marketing, E-commerce, Business, or a related field is preferred.

Benefits

As a fully remote employee, you will enjoy unparalleled flexibility in your work environment. Our client provides a competitive salary, regular performance reviews, and opportunities for professional development in the fast-paced world of e-commerce. You will have access to the latest digital tools and technologies to perform your role effectively. Enjoy the benefits of working from home while contributing to a dynamic and innovative company. Regular virtual team-building activities and online training sessions are conducted to foster connection and growth. This role in Cape Town allows you to leverage your expertise in a position that offers autonomy and significant impact on our client's online success.