Remote Restaurant Manager - Virtual Operations

Placements24; Randburg; Hybrid; ZAR 420,000 - 720,000; Full time

Benefits offered by this job

Fully remote work arrangement

Career advancement in virtual dining

Training and development in hospitalit

Job summary

Placements24 is seeking a Remote Restaurant Manager to oversee multiple virtual restaurant brands from a remote location in South Africa. You will optimize kitchen operations, delivery logistics, quality control, and customer satisfaction while leveraging technology to manage dispersed teams.

The ideal candidate has 4+ years in restaurant management, strong leadership, and proficiency with restaurant management software and online ordering platforms.

Qualifications

• Minimum 4 years of experience in restaurant management; multi-unit/virtual ops advantageous.
• Strong kitchen operations, food costing, and inventory management knowledge.
• Excellent leadership, communication, and problem-solving skills.
• Proficient with restaurant management software and online ordering platforms.
• Experience coordinating remote teams and collaborating with marketing/tech teams.

Responsibilities

• Oversee daily operations of multiple virtual restaurant brands from a remote location.
• Lead kitchen staff, ensure recipes, standards, and hygiene compliance.
• Monitor order fulfillment and delivery partner performance.
• Implement QC measures for consistent food quality and presentation.
• Manage inventory, food costs, and waste reduction.
• Analyze sales data and customer feedback for improvements.
• Develop operational procedures to boost efficiency and customer satisfaction.
• Train remote or onsite kitchen teams and foster excellence.
• Collaborate with marketing and tech to align with brand strategies.
• Ensure compliance with health and safety regulations.

Skills

Restaurant management

Leadership

Communication

Problem-solving

Remote collaboration

Multi-unit / virtual operations

Kitchen operations

Food costing

Inventory management

Data analysis

Education

Culinary or hospitality management degree

High school diploma or equivalent

Tools

Restaurant management software

Online ordering platforms

Remote collaboration tools

Job description

About the Role

Our client, an innovative culinary group with a focus on virtual dining and hospitality experiences, is seeking a Remote Restaurant Manager. This role is designed for a leader who can manage and optimize hospitality operations entirely from a remote location. You will oversee the operations of multiple virtual restaurant brands, focusing on kitchen efficiency, delivery logistics, quality control, and customer satisfaction. The ideal candidate has a strong background in restaurant management, excellent operational and problem-solving skills, and the ability to thrive in a remote, tech-driven environment. Based conceptually in Randburg, Gauteng, this position leverages technology to manage teams and processes, offering a unique opportunity within the evolving tourism and hospitality sector.

Key Responsibilities

• Manage the daily operations of multiple virtual restaurant brands from a remote location.
• Oversee kitchen staff, ensuring adherence to recipes, preparation standards, and hygiene protocols.
• Monitor and optimize order fulfillment processes and delivery partner performance.
• Implement quality control measures to ensure consistent food quality and presentation.
• Manage inventory, food costs, and waste reduction strategies.
• Analyze sales data and customer feedback to identify areas for improvement.
• Develop and implement operational procedures to enhance efficiency and customer satisfaction.
• Train and manage remote or on-site kitchen teams, fostering a culture of excellence.
• Collaborate with marketing and tech teams to align operations with brand strategies.
• Ensure compliance with all relevant health and safety regulations.

Requirements

• Minimum of 4 years of experience in restaurant management, with experience in multi-unit or virtual operations being highly advantageous.
• Strong understanding of kitchen operations, food costing, and inventory management.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in using restaurant management software, online ordering platforms, and remote collaboration tools.
• Ability to manage teams and operations effectively from a remote setting.
• High school diploma or equivalent; culinary or hospitality management qualifications are a plus.
• A dedicated home office setup with reliable high-speed internet is mandatory.
• A keen eye for detail and a commitment to delivering high-quality hospitality services.
• Must be legally authorized to work remotely in South Africa.
• Familiarity with the tourism and hospitality landscape in Randburg, Gauteng, is beneficial but not essential for this remote role.

Benefits

• Annual salary of R .
• Fully remote work arrangement, offering significant flexibility.
• Opportunities to work with innovative hospitality concepts and technology.
• Career advancement possibilities within a growing virtual dining sector.
• Performance-based incentives and bonuses.
• Access to ongoing training and development in hospitality management and tourism trends.