Remote NOC Manager: Lead Global Telecommunications Ops

Placements24; LegKraal Gate; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Private health insurance

Life cover

Retirement planning

Job summary

Placements24 is recruiting a remote Network Operations Center (NOC) Manager for a global telecommunications provider. You will lead a distributed NOC team, oversee incident response, capacity planning, and performance monitoring to ensure high service availability from your location in South Africa.

The role demands strong leadership, extensive NOC experience, ITIL knowledge, and excellent stakeholder management. A fully remote setup with competitive salary and comprehensive benefits is offered.

Qualifications

• 7+ years in network operations
• 3+ years in leadership/NOC management
• Experience with large-scale IP networks and telecom infra
• Knowledge of routing protocols (BGP, OSPF) and switching
• ITIL framework exposure is beneficial

Responsibilities

• Lead and mentor a global NOC team across shifts
• Oversee network performance monitoring and capacity planning
• Develop incident management processes and rapid resolution of outages
• Establish and maintain operational procedures, SLAs, escalation protocols
• Manage change control to maintain network stability during upgrades
• Collaborate with engineering, operations and support teams to resolve issues
• Analyze performance data to identify trends and optimization opportunities
• Develop training programs to提升 NOC staff technical skills
• Ensure thorough documentation of configurations and incidents
• Foster continuous improvement and operational excellence

Skills

NOC leadership

Network monitoring

IP networks

BGP/OSPF

ITIL knowledge

Remote team management

Education

Bachelor's degree in CS/IT/Engineering

Master's degree is a plus

Tools

NMS tools

Cloud networking concepts

Job description

Placements24 is recruiting a remote Network Operations Center (NOC) Manager for a global telecommunications provider. You will lead a distributed NOC team, oversee incident response, capacity planning, and performance monitoring to ensure high service availability from your location in South Africa.

The role demands strong leadership, extensive NOC experience, ITIL knowledge, and excellent stakeholder management. A fully remote setup with competitive salary and comprehensive benefits is offered.