Remote Senior NOC Manager Telco Network Operations

Placements24; Vereeniging; Hybrid; ZAR 900,000 - 1,700,000; Full time

Benefits offered by this job

Health insurance

Remote work stipend

Professional development opportunities

Pension/retirement plan

Job summary

Placements24 is seeking an experienced Senior Telecoms Network Operations Manager to lead a remote NOC across a distributed team. You will drive monitoring, incident handling, and proactive optimization of large-scale IP/MPLS networks while ensuring security and high availability.

This fully remote role requires strong leadership, ITIL practices, and ability to coordinate with global teams. You will influence operations with robust processes and KPI-driven management.

Qualifications

• Bachelor's degree in CS/IT/Telecommunications or related field.
• 8+ years in telecom network operations with 3+ years in a leadership role.
• Strong IP/MPLS network experience and related tech.

Responsibilities

• Oversee day-to-day NOC operations in a remote-first environment.
• Lead and mentor a distributed team of NOC engineers.
• Develop and implement network monitoring and fault management procedures.
• Ensure timely resolution of incidents and outages, maintaining service levels.
• Manage network performance, capacity, and availability through proactive monitoring.
• Implement incident, problem, and change management processes.
• Coordinate with engineering for smooth transitions of new services and features.
• Define and track KPIs for NOC performance and operations.
• Drive continuous improvements in network operations.
• Ensure security policies protect network integrity.
• Manage vendor relationships for monitoring tools and support.

Skills

Leadership

Remote team management

ITIL knowledge

Network monitoring

Scripting

Education

Bachelor's degree in Computer Science/Information Technology/Telecommunications

Tools

SolarWinds

Nagios

Zabbix

Job description

Placements24 is seeking an experienced Senior Telecoms Network Operations Manager to lead a remote NOC across a distributed team. You will drive monitoring, incident handling, and proactive optimization of large-scale IP/MPLS networks while ensuring security and high availability.

This fully remote role requires strong leadership, ITIL practices, and ability to coordinate with global teams. You will influence operations with robust processes and KPI-driven management.