Remote Network Operations Specialist - Telecoms Infrastructure

Placements24; Soweto; Hybrid; ZAR 201,000 - 290,000; Full time

Benefits offered by this job

Fully remote

Health benefits

Paid time off

Professional growth

Job summary

Placements24 is seeking a Telecommunications Network Operations Specialist to join a remote-first team supporting network infrastructure across South Africa. You will monitor performance, manage incidents, and perform routine maintenance to ensure high availability for users in Soweto and beyond.

The role requires strong skills in TCP/IP, network monitoring tools, and incident management, with certifications like CCNA/CompTIA Network+ highly desirable.

Qualifications

• Proven experience in network operations and monitoring in telecoms.
• Familiarity with monitoring tools and ticketing systems.
• Strong TCP/IP knowledge and routing protocols.
• Ability to work remotely and manage tasks.
• Willingness to work 24/7 shifts.
• Knowledge of SA telecoms landscape is a plus.

Responsibilities

• Monitor network performance and availability using established tools and systems.
• Respond to network alerts and incidents, performing timely diagnostics and troubleshooting.
• Resolve network issues, and track resolution progress.
• Perform routine network maintenance, including software updates and configuration checks.
• Document network events, incidents, and resolutions in accordance with company procedures.
• Contribute to the development and refinement of operational procedures and best practices.
• Collaborate with other operations and engineering teams to ensure network integrity.
• Assist in the deployment and testing of new network services and configurations.
• Maintain an up-to-date understanding of network infrastructure and telecommunications technologies.
• Provide support and expertise during network outages or performance degradation events.

Skills

Network operations

Monitoring

Troubleshooting

TCP/IP

Analytical skills

Communication

Education

High school diploma or equivalent

CCNA

CompTIA Network+

Tools

SolarWinds

PRTG

Zabbix

Job description

Placements24 is seeking a Telecommunications Network Operations Specialist to join a remote-first team supporting network infrastructure across South Africa. You will monitor performance, manage incidents, and perform routine maintenance to ensure high availability for users in Soweto and beyond.

The role requires strong skills in TCP/IP, network monitoring tools, and incident management, with certifications like CCNA/CompTIA Network+ highly desirable.