Remote Network Operations Center (NOC) Engineer

Placements24; Rustenburg; Hybrid; ZAR 420,000 - 700,000; Full time

Benefits offered by this job

Fully remote work arrangement

Health insurance coverage

Retirement savings plan contribution

Certifications and training in network

Remote work tools

Job summary

Placements24 is seeking a skilled Network Operations Center (NOC) Engineer for a fully remote role. You will monitor and secure national network infrastructure, analyze incidents, and resolve complex issues from a home office.

Ideal candidates have 3+ years in a NOC or similar role, strong TCP/IP, DNS/DHCP, BGP/OSPF knowledge, and experience with SolarWinds, PRTG or Zabbix. Industry-standard communication and independence are essential.

Qualifications

• Bachelor’s degree (or equivalent) in CS/IT/Telecommunications.
• At least 3 years in a NOC or similar network monitoring role.
• Strong knowledge of TCP/IP, DNS, DHCP, routing and switching concepts.

Responsibilities

• Monitor network performance, availability and security using NOC tools.
• Diagnose and resolve network issues incl. hardware, software, and connectivity.
• Respond to alerts and incidents with timely solutions.
• Perform root cause analysis and implement preventative measures.
• Collaborate with internal teams and external providers to resolve issues.
• Maintain up-to-date documentation of configurations and incidents.
• Identify potential network improvements and capacity needs.
• Participate in on-call rotation for after-hours incidents.
• Contribute to continuous NOC process improvements and SLAs.

Skills

TCP/IP

DNS

DHCP

BGP

OSPF

Switching concepts

SolarWinds

PRTG

Zabbix

Wireshark

Network security

Troubleshooting

Remote collaboration

Education

Bachelor's degree in Computer Science/Information Technology/Telecommunications or equivalent

Tools

SolarWinds

PRTG

Zabbix

Job description

About the Role

Our client is a dynamic and rapidly expanding telecommunications company looking for a skilled Network Operations Center (NOC) Engineer to join their fully remote team. This position is critical for maintaining the stability, performance, and security of our client's national network infrastructure. You will be at the forefront of monitoring, analyzing, and resolving network incidents to ensure uninterrupted service delivery. This is an exceptional opportunity for an experienced professional who thrives in a remote work environment and is passionate about ensuring network reliability across diverse geographical locations, including operations supporting Rustenburg and beyond. As a remote-first organization, we provide the tools and support necessary for you to excel from your home office.

Key Responsibilities

• Monitor network performance, availability, and security using advanced NOC tools.
• Identify, diagnose, and resolve network issues, including hardware, software, and connectivity problems.
• Respond promptly to network alerts and incidents, implementing timely and effective solutions.
• Perform root cause analysis for recurring network issues and develop preventative measures.
• Collaborate with internal technical teams and external service providers to resolve complex issues.
• Maintain accurate and up-to-date documentation of network configurations, procedures, and incident logs.
• Proactively identify potential network improvements and capacity upgrades.
• Participate in on-call rotation for after-hours incident response.
• Contribute to the continuous improvement of NOC processes and toolsets.
• Ensure adherence to service level agreements (SLAs) for network uptime and performance.

Requirements

• A Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field, or equivalent practical experience.
• A minimum of 3 years of experience working in a Network Operations Center (NOC) or similar network monitoring/support role.
• Strong understanding of TCP/IP, DNS, DHCP, routing protocols (BGP, OSPF), and switching concepts.
• Proficiency with network monitoring and management tools (e.g., SolarWinds, PRTG, Zabbix).
• Experience with packet analysis tools (e.g., Wireshark) is highly desirable.
• Knowledge of network security principles and best practices.
• Excellent troubleshooting and problem-solving skills, with a methodical approach.
• Strong written and verbal communication skills, essential for remote collaboration.
• Ability to work independently and manage time effectively in a remote setting.
• Experience with cloud networking environments (AWS, Azure, GCP) is a plus.
• Must have a reliable internet connection and a dedicated home office setup.

Benefits

• Fully remote work arrangement, offering flexibility and work-life balance.
• Competitive annual salary.
• Comprehensive health insurance coverage.
• Contribution towards a retirement savings plan.
• Opportunities for certifications and advanced training in network engineering.
• Access to a robust set of remote work tools and technologies.
• A culture that promotes collaboration and continuous learning.
• Generous paid time off.