Remote Logistics & Dispatch Coordinator (Virtual)

Placements24; Pretoria; Remote; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Fully remote

Competitive compensation

Collaborative virtual team

Job summary

Placements24 is seeking a highly organized Remote Logistics & Dispatch Coordinator to manage daily dispatches, coordinate with drivers, and ensure timely deliveries across South Africa. This fully remote role leverages dispatch software and GPS tracking to optimize routes and monitor performance.

You will work in a fast-paced, results-driven environment, maintaining clear communication with operations, drivers, and clients while solving problems in real time.

Qualifications

• Proven experience in logistics, dispatch, or a similar coordination role, preferably in a remote setting.
• Excellent understanding of transportation and logistics principles.
• Proficiency with dispatch software, GPS tracking systems, and general office productivity suites.
• Exceptional communication, interpersonal, and problem-solving skills.

Responsibilities

• Manage and optimize daily dispatch schedules for a fleet of drivers across locations.
• Coordinate with drivers to confirm pick-ups, deliveries, and adherence to schedules.
• Utilize dispatch software and GPS tracking systems to monitor fleet performance and location.
• Communicate with clients regarding shipment status, delays, and issues.
• Troubleshoot and resolve logistical problems as they arise (e.g., vehicle breakdowns, delays).
• Maintain accurate records of dispatches, deliveries, and driver activities.
• Process delivery confirmations and file all documentation correctly.
• Liaise with customer service, sales, and other departments to ensure smooth operations.
• Identify opportunities for route optimization and efficiency improvements.
• Provide excellent customer support to internal and external stakeholders.

Skills

Logistics coordination

Attention to detail

Communication skills

Remote work

Tools

Dispatch software

GPS tracking

Job description

About the Role

Our client, a rapidly expanding national logistics firm, is seeking a highly organized and motivated Remote Logistics & Dispatch Coordinator to join their dynamic team. This role is fully remote, allowing you to work from anywhere within South Africa. You will be instrumental in coordinating daily transportation operations, ensuring the efficient dispatch of drivers, and maintaining clear communication channels between the operations team, drivers, and clients. The ideal candidate thrives in a fast-paced, remote work environment, possesses excellent problem-solving skills, and has a keen eye for detail. You will leverage technology to manage schedules, track shipments, and resolve logistical challenges in real-time, ensuring timely and cost-effective delivery of goods across various regions. This position is critical for maintaining operational fluidity and client satisfaction, requiring proactive management and excellent communication skills. The **Centurion, Gauteng** administrative hub provides context for the scope of operations.

Key Responsibilities

• Managing and optimizing daily dispatch schedules for a fleet of drivers across various locations.
• Coordinating with drivers to confirm pick-ups, deliveries, and adherence to schedules.
• Utilizing dispatch software and GPS tracking systems to monitor fleet performance and location.
• Communicating effectively with clients regarding shipment status, delays, and any issues.
• Troubleshooting and resolving logistical problems as they arise, such as vehicle breakdowns or traffic delays.
• Maintaining accurate and up-to-date records of dispatches, deliveries, and driver activities.
• Processing delivery confirmations and ensuring all documentation is correctly filed.
• Liaising with other departments (e.g., customer service, sales) to ensure smooth operations.
• Identifying opportunities for route optimization and efficiency improvements.
• Providing excellent customer support to internal and external stakeholders.

Requirements

• Proven experience in logistics, dispatch, or a similar coordination role, preferably in a remote setting.
• Excellent understanding of transportation and logistics principles.
• Proficiency with dispatch software, GPS tracking systems, and general office productivity suites.
• Exceptional communication, interpersonal, and problem-solving skills.
• Ability to work independently, manage time effectively, and meet deadlines in a remote environment.
• Strong organizational skills and attention to detail.
• Reliable internet connection and a dedicated home office setup.
• Must be able to demonstrate a proactive and solution-oriented approach.
• Familiarity with the South African transportation landscape is an advantage.
• Candidates should be comfortable working in a dynamic, fast-paced operational setting.

Benefits

This role offers the significant advantage of being fully remote, providing flexibility and work-life balance. As a contractor, you will receive competitive compensation based on your experience and the project scope. This position offers the opportunity to work with a growing company and gain valuable experience in remote logistics management. You will be part of a collaborative virtual team and contribute directly to the company's operational success. The role provides exposure to diverse logistical challenges and the chance to implement innovative solutions.