Remote Logistics Coordinator - National Network Oversight

Placements24; Richards Bay; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work

Flexible hours

Professional development

Job summary

Placements24 is seeking a Remote Logistics Coordinator to manage an extensive transportation network across South Africa. You will coordinate drivers, warehouses, and clients, monitor shipments in real time, and optimize routes for efficiency.

This remote role requires strong communication, problem-solving, and organizational skills to maintain high service standards. As a remote-first position, you will leverage technology to track deliveries, address disruptions, and generate performance

Qualifications

• Proven experience in logistics coordination, dispatch, or related supply chain role.
• Strong knowledge of transportation management systems and real-time tracking software.
• Excellent organizational and time management skills for remote work.
• Strong written and verbal communication and problem-solving abilities.
• Ability to work independently with minimal supervision in a remote setting.
• Familiarity with the South African logistics landscape is advantageous.

Responsibilities

• Coordinate and manage scheduling and dispatch of diverse fleet across regions.
• Act as primary point of contact for drivers, providing clear instructions and support.
• Monitor shipment progress in real-time and address delays or issues.
• Liaise with warehouses and clients to ensure smooth pick-up and delivery.
• Optimize routes and schedules to improve efficiency and reduce transit times.
• Maintain records of all logistics activities and exceptions.
• Analyze performance data to identify trends and inefficiencies.
• Generate reports on fleet performance and key metrics.
• Respond promptly to client and stakeholder inquiries about shipment status.
• Collaborate with other departments to resolve logistical challenges.

Skills

Logistics coordination

TMS knowledge

Real-time tracking

Remote communication

Time management

Education

High school diploma or equivalent

Logistics/Supply Chain coursework

Tools

TMS

Office software

Job description

About the Role

Our client, a prominent player in the national logistics sector, is actively seeking a highly organized and proactive Remote Logistics Coordinator to manage and optimize our extensive transportation network. This is a fully remote position, offering the flexibility to work from anywhere within South Africa, with a primary focus on overseeing operations and facilitating seamless movement of goods nationwide. The successful candidate will be instrumental in coordinating with drivers, warehouses, and clients to ensure efficient and timely deliveries. This role demands exceptional communication skills, a deep understanding of logistics principles, and the ability to manage complex schedules and potential disruptions effectively. You will leverage technology and data to track shipments, identify bottlenecks, and implement solutions to enhance overall supply chain performance. We are looking for an individual who thrives in a remote-first environment, demonstrates strong problem-solving skills, and is committed to maintaining the highest standards of service. This is an exciting opportunity to contribute to a critical function within a respected organization, driving efficiency and client satisfaction from the comfort of your own home office.

Key Responsibilities

• Coordinate and manage the scheduling and dispatch of a diverse fleet of vehicles across various regions.
• Act as the primary point of contact for drivers, providing clear instructions and support.
• Monitor shipment progress in real-time using tracking systems and proactively address any delays or issues.
• Liaise with warehouse personnel and clients to ensure smooth pick-up and delivery processes.
• Optimize routes and schedules to improve efficiency and reduce transit times and costs.
• Maintain accurate records of all logistical activities, including shipment status, delivery confirmations, and any exceptions.
• Analyze performance data to identify trends, inefficiencies, and areas for improvement in the logistics network.
• Generate regular reports on fleet performance, delivery success rates, and key operational metrics.
• Respond promptly to inquiries from clients and internal stakeholders regarding shipment status.
• Collaborate with other departments to resolve logistical challenges and ensure customer satisfaction.

Requirements

• Proven experience in logistics coordination, dispatch, or a related supply chain role.
• Strong understanding of transportation management systems (TMS) and real-time tracking software.
• Excellent organizational and time management skills, with the ability to multitask in a remote setting.
• Exceptional communication and interpersonal skills, both written and verbal.
• Proficiency in using standard office software (e.g., Microsoft Office Suite) and communication tools.
• Demonstrated problem-solving abilities and a proactive approach to managing challenges.
• Ability to work independently with minimal supervision in a remote environment.
• Familiarity with the South African logistics landscape is a significant advantage.
• High school diploma or equivalent; further education in logistics or supply chain management is a plus.
• Stable internet connection and a dedicated home office setup.

Benefits

• Competitive annual salary.
• Flexible working hours.
• Fully remote work arrangement, eliminating commute.
• Opportunities for professional development and advancement.
• Contribution to medical aid and retirement fund.
• Be part of a forward-thinking and supportive team.