Remote IT Support Apprentice - Kickstart Your Tech Career

Placements24; South Africa; Teletrabalho; ZAR 90 000 - 120 000; Tempo integral

Resumo da oferta

Placements24 is seeking a Junior Technical Support Apprentice to join a fully remote team. You will receive comprehensive training and mentorship while helping clients resolve hardware, software, and network issues. A strong focus on customer service and problem-solving will be essential as you build a career in IT support.

The role offers remote work flexibility with hands-on learning, practical experience, and guidance to develop robust troubleshooting skills in a fast-paced tech environment.

Qualificações

• Eager and technically inclined, eager to learn and grow in IT support.
• Strong customer service mindset and the ability to communicate clearly.

Responsabilidades

• Provide first-level technical support to clients via phone, email, and chat.
• Troubleshoot and resolve hardware, software, and network-related issues.
• Install, configure, and maintain computer hardware, software, and operating systems.
• Guide users through step-by-step solutions for technical issues.

Conhecimentos

Eager & technical inclinded

Customer service

Troubleshooting

Hardware issues

Descrição da oferta de emprego

Placements24 is seeking a Junior Technical Support Apprentice to join a fully remote team. You will receive comprehensive training and mentorship while helping clients resolve hardware, software, and network issues. A strong focus on customer service and problem-solving will be essential as you build a career in IT support.

The role offers remote work flexibility with hands-on learning, practical experience, and guidance to develop robust troubleshooting skills in a fast-paced tech environment.