Remote IT Infrastructure and Support Specialist

Placements24; Vereeniging; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Professional development and IT certs

Flexible remote work environment

Generous paid time off and holidays

Job summary

Placements24 is seeking a Remote IT Infrastructure and Support Specialist to manage servers, networks, and cloud services from a flexible, fully remote setting.

You will provide end-user technical support, implement security measures, monitor systems, and drive IT projects while collaborating with global teams across time zones. Strong autonomy and proactive problem-solving are essential.

Qualifications

• Proven experience in IT infrastructure management and technical support.
• Strong knowledge of Windows Server, Linux, networking basics, and virtualization.
• Experience with cloud platforms AWS/Azure and related services.
• Scripting skills (PowerShell, Python) are a plus.

Responsibilities

• Manage, maintain, and upgrade servers (Windows/Linux) and cloud infrastructure.
• Provide remote technical support to end-users and troubleshoot issues.
• Implement IT security measures, firewalls, antivirus, and access controls.
• Monitor performance and plan IT infrastructure projects and migrations.
• Maintain documentation and respond to IT emergencies with DR procedures.
• Collaborate with teams to support IT needs across time zones.

Skills

IT operations

Systems administration

Technical support

Communication

Autonomy

Education

CompTIA Network+

Server+

MCSA

AWS Certified Solutions Architect

Tools

PowerShell

Python

AWS

Azure

Windows Server

Linux

Job description

About the Role

Our client, a dynamic and rapidly expanding technology firm, is seeking an exceptional Remote IT Infrastructure and Support Specialist. This is a fully remote position, allowing you to contribute to our client's success from anywhere. You will be responsible for the end-to-end management and support of the company's IT infrastructure, including servers, networks, cloud services, and user endpoints. The ideal candidate is a proactive problem-solver with extensive experience in IT operations, systems administration, and technical support, demonstrating a strong ability to work autonomously. You will play a vital role in ensuring the reliability, security, and performance of our IT systems, supporting employees across various departments and time zones. This is an excellent opportunity to join a forward-thinking organization that values innovation and offers a truly flexible work environment. We are looking for a candidate who can maintain robust IT operations with minimal direct supervision.

Key Responsibilities

Manage, maintain, and upgrade servers (Windows/Linux), network devices, and cloud-based infrastructure (AWS/Azure). Provide remote technical support to end-users, troubleshooting hardware, software, and network issues promptly. Implement and manage IT security measures, including firewalls, antivirus software, and access controls. Monitor system performance, identify potential issues, and implement proactive solutions to ensure uptime and efficiency. Develop and maintain comprehensive documentation of IT systems, configurations, and support procedures. Plan and execute IT infrastructure projects, including system upgrades and migrations. Manage user accounts, permissions, and access to company resources. Respond to IT emergencies and implement disaster recovery procedures when necessary. Stay current with emerging technologies and industry best practices in IT infrastructure and security. Collaborate with cross-functional teams to understand and support their IT needs.

Requirements

Proven experience in IT infrastructure management and technical support. Strong knowledge of server operating systems (Windows Server, Linux), networking concepts (TCP/IP, DNS, DHCP), and virtualization technologies. Experience with cloud platforms (AWS, Azure) and associated services. Proficiency in troubleshooting hardware, software, and network problems. Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly. Self-motivated with a strong ability to work independently and manage priorities effectively in a remote setting. Relevant IT certifications (e.g., CompTIA Network+, Server+, MCSA, AWS Certified Solutions Architect) are highly desirable. Experience with scripting languages (e.g., PowerShell, Python) is a plus. A reliable internet connection and a suitable home office environment are essential. Demonstrated ability to handle sensitive information with confidentiality.

Benefits

This is a fully remote position, offering exceptional flexibility and autonomy. Our client offers a highly competitive salary, commensurate with experience, and a comprehensive benefits package including medical, dental, and vision insurance. Opportunities for professional development, training, and obtaining industry certifications are actively encouraged and supported. Access to the latest IT tools and technologies. A collaborative and supportive remote work culture. Generous paid time off, including vacation, sick leave, and holidays. Potential for performance bonuses and other incentives. Join a progressive company where your contributions to IT infrastructure and support are valued and make a significant impact. This role is associated with Vereeniging, Gauteng , but performed entirely remotely.