Remote IT Infrastructure Support Specialist

Placements24; LegKraal Gate; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Fully remote working arrangement

Competitive salary and bonuses

Health, dental, and vision insurance

Continuous professional development

Access to advanced IT tools and培训资源

Collaborative and innovative workc

Job summary

Placements24 is seeking a highly experienced Remote IT Infrastructure Support Specialist to join our client’s global operations. This role focuses on maintaining, monitoring, and troubleshooting servers, networks, cloud services, and cybersecurity measures from a fully remote setting.

The ideal candidate has 5+ years of IT infrastructure experience, strong knowledge of Windows Server, Linux, cloud platforms (AWS, Azure, GCP), and solid cybersecurity expertise.

Qualifications

• Minimum of 5 years of IT infrastructure support and administration.
• Strong knowledge of Windows Server and Linux.
• Experience with cloud platforms and services (AWS, Azure, GCP).
• Proficient in cybersecurity principles and tools.
• Excellent troubleshooting and remote collaboration skills.
• Relevant IT certifications are advantageous.

Responsibilities

• Monitor and manage server infrastructure with high availability.
• Administer and maintain network devices including routers, switches, firewalls, and VPNs.
• Provide support for cloud services and ensure reliable operation.
• Implement and manage cybersecurity measures.
• Respond to IT incidents and service requests promptly.
• Develop and maintain IT system documentation.
• Perform backups and disaster recovery planning.
• Collaborate with internal teams and vendors on IT projects.
• Stay current with emerging IT technologies.

Skills

Server administration

Networking

Cloud platforms

Cybersecurity

Troubleshooting

Remote communication

Education

CompTIA Network+

CompTIA Security+

MCSE

Tools

AWS

Azure

GCP

VPNs

Firewalls

DNS/DHCP

Job description

About the Role

Our client, a leading technology solutions provider, is seeking a highly experienced and self-driven Remote IT Infrastructure Support Specialist to join their global operations. This role is fully remote, allowing you to contribute your expertise from anywhere, with a focus on supporting our client's extensive IT infrastructure. You will be responsible for the maintenance, monitoring, and troubleshooting of servers, networks, cloud services, and cybersecurity measures. The ideal candidate will possess a deep understanding of various IT systems, excellent problem-solving skills, and a proactive approach to ensuring system stability and security. This is an exceptional opportunity to work with cutting-edge technologies in a flexible, **Yes** remote setting, impacting critical business operations for our client without being tied to **Mahikeng, North West**.

Key Responsibilities

• Monitor and manage server infrastructure (physical and virtual), ensuring high availability and optimal performance.
• Administer and maintain network devices, including routers, switches, firewalls, and VPNs.
• Provide support for cloud-based services (e.g., AWS, Azure) and ensure their efficient operation.
• Implement and manage cybersecurity measures to protect against threats and vulnerabilities.
• Respond to and resolve IT incidents and service requests in a timely manner.
• Develop and maintain documentation for IT systems, procedures, and configurations.
• Perform regular system backups and disaster recovery planning.
• Collaborate with internal teams and external vendors on IT projects and upgrades.
• Stay current with emerging IT technologies and industry best practices.

Requirements

• Minimum of 5 years of experience in IT infrastructure support and administration.
• Strong knowledge of server operating systems (Windows Server, Linux).
• Expertise in networking concepts, protocols, and hardware (TCP/IP, DNS, DHCP, VLANs).
• Experience with cloud platforms (AWS, Azure, GCP) and associated services.
• Proficiency in cybersecurity principles and tools (antivirus, intrusion detection/prevention).
• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration skills, essential for a remote role.
• Ability to work independently and manage multiple priorities effectively.
• Relevant IT certifications (e.g., CompTIA Network+, Security+, MCSE) are highly advantageous.

Benefits

• Fully remote working arrangement with global flexibility.
• Competitive annual salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Opportunities for continuous professional development and certifications.
• Access to advanced IT tools and training resources.
• Collaborative and innovative work culture.
• Generous paid time off and holidays.
• Allowance for home office setup and internet connectivity.