Remote Intake & Referral Coordinator

ReWorks Solutions; South Africa; Remote; ZAR 488,917 - 733,376; Full time

Job summary

ReWorks Solutions is looking for an Intake Referral Coordinator to handle client referrals and ensure efficient communication with families and clinical teams. This remote position requires strong organizational skills, attention to detail, and the ability to work independently.

Key responsibilities include managing and verifying referrals, maintaining records, and coordinating with teams for new client onboarding. Previous experience in healthcare administration is preferred, along with proficiency in CRM software.

Qualifications

• Previous experience in referral coordination, intake management, or healthcare administration preferred.
• Ability to work independently in a remote environment.
• Experience in behavioral health or ABA services is an advantage.

Responsibilities

• Manage incoming referrals and verify client information.
• Be the point of contact for referral sources and maintain professional relationships.
• Communicate with families about referral status and intake steps.
• Maintain accurate records of referral activity.
• Coordinate scheduling and onboarding of new clients.
• Identify opportunities to streamline processes.
• Provide reports on referral trends and intake metrics.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking

Detail-oriented

Independent work

Tools

CRM software

Administrative software

Job description

ReWorks Solutions is looking for an Intake Referral Coordinator to handle client referrals and ensure efficient communication with families and clinical teams. This remote position requires strong organizational skills, attention to detail, and the ability to work independently.

Key responsibilities include managing and verifying referrals, maintaining records, and coordinating with teams for new client onboarding. Previous experience in healthcare administration is preferred, along with proficiency in CRM software.