Remote ABA Therapy Intake Specialist

ReWorks Solutions; South Africa; Remote; ZAR 180,000 - 280,000; Full time

Job summary

ReWorks Solutions in South Africa seeks an Intake Specialist for ABA therapy to handle inquiries, guide families through onboarding, and schedule initial assessments with empathy and clarity.

The role is full-time and remote, aligning with US hours; candidates should manage documentation, work with clinical, billing, and administrative teams, and maintain accurate records in the practice management system.

Qualifications

• Excellent communication and interpersonal skills.
• Excellent administrative management.
• Detail-oriented with strong organizational abilities.
• Comfortable using digital platforms (e.g., Google Workspace, CRMs, CentralReach, EHRs).
• Ability to work independently in a remote environment.
• Compassionate, patient, and culturally sensitive.

Responsibilities

• Respond to intake inquiries via phone, email, and web forms promptly and professionally
• Guide families of autistic children through the intake and onboarding process with empathy and clarity
• Collect and review client documentation (e.g., diagnosis reports, insurance, funding forms)
• Schedule assessments and initial consultations
• Maintain accurate records using our practice management software
• Collaborate with the clinical, billing, and administrative teams
• Follow up with families to ensure timely completion of all intake steps

Skills

Communication

Administrative skills

Remote work

Empathy

Cultural sensitivity

Tools

Google Workspace

CRM software

CentralReach

EHRs

Job description

ReWorks Solutions in South Africa seeks an Intake Specialist for ABA therapy to handle inquiries, guide families through onboarding, and schedule initial assessments with empathy and clarity.

The role is full-time and remote, aligning with US hours; candidates should manage documentation, work with clinical, billing, and administrative teams, and maintain accurate records in the practice management system.