Remote Intake & Assessment Specialist

Sagan World LLC.; South Africa; Remote; ZAR 419,000 - 501,000; Full time

Job summary

Sagan World LLC is seeking an Assessment and Intake Specialist for remote work from South Africa to support US-based clients. You will conduct intake and assessment calls, document needs, and coordinate referrals with careful handoffs to ensure privacy and accuracy.

The role emphasises strong English communication, precise documentation, and adherence to confidentiality protocols. Collaboration with healthcare and social services teams is essential.

Qualifications

• At least two years in intake coordination or closely related healthcare, social-services or patient/customer intake work.
• Clear, fluent spoken English for US customer assessment calls, with strong phone communication.
• Strong documentation, judgment, attention to detail and HIPAA-level confidentiality practices.

Responsibilities

• Conduct detailed intake and assessment calls.
• Maintain accurate documentation and confidential records.
• Assess needs, coordinate referrals and communicate clear handoffs.

Skills

Fluent English

Phone communication

Documentation

Confidentiality

Job description

Sagan World LLC is seeking an Assessment and Intake Specialist for remote work from South Africa to support US-based clients. You will conduct intake and assessment calls, document needs, and coordinate referrals with careful handoffs to ensure privacy and accuracy.

The role emphasises strong English communication, precise documentation, and adherence to confidentiality protocols. Collaboration with healthcare and social services teams is essential.