Remote Quality Assurance & Intake Specialist

ReWorks Solutions; South Africa; Remote; ZAR 210,000 - 320,000; Full time

Job summary

ReWorks Solutions in South Africa is seeking a detail-oriented Quality Assurance & Intake Coordinator for a full-time remote role. The position combines QA and client intake, ensuring clinical and administrative documentation is complete, accurate, compliant, and properly maintained.

You will review provider session notes for completeness and insurance compliance, identify gaps, and coordinate with clinicians to obtain corrections.

Qualifications

• Must be detail-oriented with strong organisational skills.
• Ability to maintain strict confidentiality and handle sensitive information.
• Excellent communication and collaboration with clinical and administrative teams.
• Experience with clinical documentation review or QA processes is a plus.

Responsibilities

• Review provider session notes for completeness, accuracy and insurance compliance.
• Identify missing, incomplete, or inconsistent documentation and escalate as needed.
• Follow up with clinicians to obtain corrections and ensure timely updates.
• Track intake progress and ensure all forms and information are collected.
• Support intake and onboarding by guiding families through required documentation.

Skills

Detail-oriented

Organised

Confidentiality

Communication skills

Multitasking

Tools

EMR systems

ABA documentation platforms

Job description

ReWorks Solutions in South Africa is seeking a detail-oriented Quality Assurance & Intake Coordinator for a full-time remote role. The position combines QA and client intake, ensuring clinical and administrative documentation is complete, accurate, compliant, and properly maintained.

You will review provider session notes for completeness and insurance compliance, identify gaps, and coordinate with clinicians to obtain corrections.