Remote Weekend Intake & Admissions Specialist

ReWorks Solutions; South Africa; Remote; ZAR 296.000 - 335.000; Vollzeit

Zusammenfassung

ReWorks Solutions is seeking a Weekend Intake & Admissions Specialist to be the first point of contact for prospective patients. This phone-focused role requires empathy, strong listening, and precise documentation, with overnight weekend shifts and remote work in South Africa.

You will manage intake, guide prospects through admissions, update CRM/EMR, and ensure clean handoffs to the weekday team. Must have experience in phone-based intake, healthcare or customer service, and be highly

Qualifikationen

• Experience in a phone-based intake, admissions, healthcare, customer service or similar role.

Aufgaben

• Handle incoming calls from prospective patients and families.
• Build rapport and create a supportive, professional experience from the first interaction.
• Guide qualified prospects through the intake and admissions process.
• Enter detailed and accurate notes into the CRM/EMR.
• Ensure clean and complete handoffs to the weekday admissions team.

Jobbeschreibung

ReWorks Solutions is seeking a Weekend Intake & Admissions Specialist to be the first point of contact for prospective patients. This phone-focused role requires empathy, strong listening, and precise documentation, with overnight weekend shifts and remote work in South Africa.

You will manage intake, guide prospects through admissions, update CRM/EMR, and ensure clean handoffs to the weekday team. Must have experience in phone-based intake, healthcare or customer service, and be highly