Remote Insurance Policy Administrator

Placements24; Kempton Park; Remote; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid contributions

Provident fund

Remote work opportunity

Skills development

Job summary

Placements24 is seeking a Policy Administrator to join a remote-first team handling policy administration from issuance to renewal. You will manage policy documents, endorsements, and client inquiries while maintaining meticulous records.

The role requires organized administration, excellent communication, and a proactive approach in a virtual environment. A reliable home office setup and internet connection are essential for success in this remote role.

Qualifications

• Previous experience in an administrative role, preferably within the insurance industry.
• Strong understanding of general insurance products and policy administration processes.
• Excellent organizational skills and the ability to manage multiple tasks simultaneously.
• Proficiency in MS Word, Excel, and Outlook.
• Clear and effective written and verbal communication skills.
• Ability to work independently in a remote setting.

Responsibilities

• Process new insurance policy applications, renewals, and endorsements accurately and efficiently.
• Manage and maintain policyholder records, ensuring information is up-to-date and compliant.
• Prepare and issue policy documents, certificates, and schedules.
• Respond to inquiries from policyholders, brokers, and internal teams regarding policy details and changes.
• Liaise with underwriters and claims handlers to resolve policy-related issues.
• Assist in cancellation and rewriting of policies according to procedures.
• Ensure compliance with regulatory requirements and internal policies.
• Generate and distribute policy-related reports as required.
• Support sales and customer service teams with policy-related administrative tasks.

Skills

Organizational skills

Data entry

Communication

Time management

Remote work

Attention to detail

Tools

MS Word

MS Excel

MS Outlook

Job description

Placements24 is seeking a Policy Administrator to join a remote-first team handling policy administration from issuance to renewal. You will manage policy documents, endorsements, and client inquiries while maintaining meticulous records.

The role requires organized administration, excellent communication, and a proactive approach in a virtual environment. A reliable home office setup and internet connection are essential for success in this remote role.