Remote Insurance Ops Specialist – Flexible Hours

Placements24; Durban; Hybrid; ZAR 180.000 - 300.000; Vollzeit

Benefits dieser Stelle

Remote work

Laptop provided

Annual bonuses

Flexible hours

Professional development

Zusammenfassung

Placements24 is seeking a highly motivated Remote Insurance Operations Specialist to join our globally distributed team. This fully remote position allows you to work from anywhere in South Africa, supporting underwriting, policy issuance, and customer service with precision and reliability.

You will manage applications, endorsements, renewals, and data updates, collaborating with cross-functional teams via digital tools to ensure accuracy and timely processing in a remote-first environment.

Qualifikationen

• Previous experience in insurance operations, administration, or a related customer service role.
• Strong understanding of insurance products and terminology.
• Excellent organizational and time management skills with the ability to prioritize tasks effectively.
• Proficiency in using digital collaboration tools (e.g., Slack, Microsoft Teams) and standard office software.
• A stable internet connection and a dedicated home office setup suitable for remote work.
• Strong written and verbal communication skills.
• Ability to work independently and proactively manage workload in a remote setting.

Aufgaben

• Process and manage insurance applications, policy endorsements, and renewals accurately and efficiently.
• Verify policy details, client information, and ensure all documentation is complete and compliant.
• Respond to internal and external inquiries regarding policy administration and operational procedures.
• Assist with data entry, system updates, and maintaining accurate records in our insurance management systems.
• Support the underwriting team by gathering necessary information and documentation for risk assessment.
• Troubleshoot and resolve operational issues, escalating complex problems as needed.
• Collaborate with cross-functional teams remotely using digital communication tools.
• Contribute to process improvement initiatives to enhance operational efficiency.

Kenntnisse

Attention to detail

Time management

Communication

Independent work

Remote collaboration

Tools

Slack

Microsoft Teams

Jobbeschreibung

Placements24 is seeking a highly motivated Remote Insurance Operations Specialist to join our globally distributed team. This fully remote position allows you to work from anywhere in South Africa, supporting underwriting, policy issuance, and customer service with precision and reliability.

You will manage applications, endorsements, renewals, and data updates, collaborating with cross-functional teams via digital tools to ensure accuracy and timely processing in a remote-first environment.